Heritage Honda Westminster

My experience with Robert Mason was outstanding! He was extremely professional, had excellent manners, and he was very friendly to be around. I gave this rating because Robert Mason deserves the recogniti extremely professional, had excellent manners, and he was very friendly to be around. I gave this rating because Robert Mason deserves the recognition along with his manager Steve who was equally helpful and proffesional. More

Agatha went out of her way to make sure we would be happy with our choice of automobile and the options we selected.She did a search for the perfect car for my wife and had it brought to Heritage.We didn't h with our choice of automobile and the options we selected.She did a search for the perfect car for my wife and had it brought to Heritage.We didn't have a lot of time to listen to a long pitch.My wife does not care for car buying experiences to begin with and her father had just died. We needed a car for her in a hurry because the engine in her car failed.Agatha got us the car we wanted without a lot of haggle and answered all of our questions quickly. We ordered a dealer installed option to be added to after the sale. Agatha offered to come in to Heritage on her day off to show my wife how to use the device. Where do you find that level of customer service after the sale has been completed? I know where I'll be going and who I'll ask for when I need another vehicle. More

From the time I walked through the door, I was made to feel like a valued customer. All questions and concerns were promptly addressed. The process was much faster than any dealership I've ever dealt with feel like a valued customer. All questions and concerns were promptly addressed. The process was much faster than any dealership I've ever dealt with. My salesperson, Agata Coltrin, was patient and extremely helpful. I have already told several people to see her for their next vehicle. More

My wife and I weren't prepared to replace her vehicle but it became necessary. She decided that after driving a mini van for several years, and the last 6 driving a car, she wanted to get a mid sized SUV. He it became necessary. She decided that after driving a mini van for several years, and the last 6 driving a car, she wanted to get a mid sized SUV. Heritage had quite a good selection of used including several different makes. After looking at the Mazda CX7, new and used, a RAV4 and the Honda CR-V we chose the CR-V. We searched dealers within a 100 mile radius and one thing we found out was that Heritage's pricing was comparable even with so called discount lots and beat many others. The choice came down to two similar CR-V's and Heritage stepped up with a very fair price making theirs the better value. Mike Fiore was patient, informative and helpful all along the way. He was also knowledgeable about a fair range of makes and models. When we emailed or called he got right back to us. So many others at other dealerships still haven't answered questions we posed to them. Bottom line, all 5's on the ratings because they earned it and I will go back. I have already recommended Heritage and Mike to 2 people this week. More

My husband and I were looking for a new pre-owned car for my niece and found a really cute and practical vehicle for her. She loved it after her road test drive. I was surprised how easy it was to purchase my niece and found a really cute and practical vehicle for her. She loved it after her road test drive. I was surprised how easy it was to purchase this car and Adam was very nice and professional. This is my second car purchased at Westminster Honda and not the last. Thanks Adam and Ed, in finance, to help us achieve our goal! Carol Taylor-Long and Ashley Golden More

I came to Heritage Honda specifically to talk to John on the strong recommendation of my daughter who had purchased vehicles from him before. John was friendly, knowledgeable to answer all of my questions the strong recommendation of my daughter who had purchased vehicles from him before. John was friendly, knowledgeable to answer all of my questions in a straightforward manner, and listened to what I was interested in rather than pushing an agenda of what he wanted to sell. He explained every step of the buying process clearly and simply and I felt no pressure from him at any time. I am confident that I got the best possible deal on my new car. I feel comfortable that I can go back to John should I have any questions or concerns about my purchase. Overall, this was the best car buying experience I ever had. D. Myers, Laurel, MD More

My experience was excellent,Mr.Hanna,answered all questions,directed me to the vehicles I was interested in (I had a list), and overall did an excellent job. After choosing the car, he had it cleaned questions,directed me to the vehicles I was interested in (I had a list), and overall did an excellent job. After choosing the car, he had it cleaned, and then took the time to explain how everything worked,overall, I would recommend the dealership and Mr.Hanna as a salesman. More

We had just made the decision to start car shopping and after doing exhaustive research online made the decision on a Honda vehicle. Being limited in our price range we decided to start at our local deale after doing exhaustive research online made the decision on a Honda vehicle. Being limited in our price range we decided to start at our local dealership because that is where we wanted to have a working relationship when it came to service. We originally chose Heritage because of its close proximity to our home but Duff the salesman, Dave the finance man worked tirelessly to make the deal work for us. Duff never pressured us to go over our budget but directed us to what was the perfect vehicle for us. He listened to our wish list, stayed in our price range and did everything he could to assist in finalizing the transaction - he was available at our convenience and everyone went out of their way to close the deal even when the lender was dragging their feet. Growing up in the automobile business I am naturally apprehensive when dealing with car dealers and sales people but everyone local we spoke with had nothing but good things to say about their experience with Heritage and we were not disappointed. We love our vehicle and are very glad we began our search close to home - we didn't need to "shop around" anywhere else wasting time, energy and gasoline !!! More

This is the second time we have purchased a used vehicle from Mike at Heritage this year. Both times we were able to get the vehicle we wanted at the price point we were comfortable with. And it all went ve from Mike at Heritage this year. Both times we were able to get the vehicle we wanted at the price point we were comfortable with. And it all went very smoothly. More

The dealership as a whole was a friendly enviroment. Joe made me feel welcome from the moment I arrived. I had a lot of questions and he took the time to sit me down and answer them all without making me fe made me feel welcome from the moment I arrived. I had a lot of questions and he took the time to sit me down and answer them all without making me feel rushed. I test drove 5 different cars. He even took a car off the showroom floor for me.I am 56 years old and have bought many cars in my life and can't remember the salesperson name from any of them. I will remember Joe and Heritage Honda Westminster.Joe even introduced me to Mr. Rubin the sales mansger who was as friendly as Joe. I will be buying all my cars from them from now on. Thanks, Kirk Kessler More