
Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Worked with Chloe Ford and she did a great job. Very helpful during my test drive. There was no pressure to immediately buy the car. Came back a few days later and she did a great job getting things p helpful during my test drive. There was no pressure to immediately buy the car. Came back a few days later and she did a great job getting things priced for me to buy the car and trade in my old car. Highly recommend working with her. More
Chloe, GreGG and Robert are the A-Team! I drove almost 2 hours away "Twice" buying my second Honda at Westminster, because they treat my family like their family. Don't look any further! These guys are the hours away "Twice" buying my second Honda at Westminster, because they treat my family like their family. Don't look any further! These guys are the best and they know what they are doing. This is not your regular dealership, where they just want to make a deal and get you out. These guys are dedicated to making sure your satisfied. This is the place you want to be at! Trust ME! More
I'm not a fan of salesmen or car dealerships, but Ken Mercer and the Team at Heritage Honda Westminster where Awesome to work with and made the process seamless. Ken took the time to find out what I was Mercer and the Team at Heritage Honda Westminster where Awesome to work with and made the process seamless. Ken took the time to find out what I was looking for and helped me find the SUV I really wanted. Never tried to talk me into something else. While picking out the add-ons for my new CR-V Ken was very honest when I asked for his opinion. Unfortunately with the shortage of vehicles out there, it was a little bit of a waiting game but Ken kept in touch with me on a regular basis. Once my CR-V arrived he spent time going over all the new features, helped me set them up if needed and also helped me pair my phone. I would highly recommend Heritage Honda Westminster and Ken Mercer. More
I did an online inquiry on a Thursday morning before the dealership opened. Chloe reached out to me almost immediately with a video of the SUV that I had inquired about. I emailed her and told her what my dealership opened. Chloe reached out to me almost immediately with a video of the SUV that I had inquired about. I emailed her and told her what my budget was monthly, what I had as a trade in and how if I came to the dealership to purchase the SUV I wanted no haggling, and I wasn't going to spend all day there. I emailed her my payoff information for the vehicle I was trading in, my paystubs and info about my vehicle that she requested. She guaranteed me that she would take care of me, keep me within budget and not waste my time. I made an appointment with her that same day at 11:30, but I got there late at 12:30 due to another appointment that ran over. We sat down, discussed the vehicle, she took my current car keys to do an appraisal, they gave me more than I had expected, we test drove the new vehicle, came back, met with the finance person, had my new SUV detailed and I was driving out of the dealership in it at 3 pm. I was very pleased with Chloe, her attentiveness, her proactiveness to get everything she could in line before I even arrived and how much of a straightshooter she is, just like me. It took longer for my insurance company to switch the vehicle to my policy and get the proof of insurance card to the dealership than it took for me to do all the paperwork at the dealership. Chloe is not the type of salesperson I have dealt with in the past, previously I had spent 9 hours in a dealership only to be told at the end by the finance guy that I needed even more money down than I was already putting, it was the worst car buying experience ever, and the reason that I haven't shopped for a car in over a decade. Chloe is honest and up front, and is willing to put in the work to keep her customers happy. My son is looking for a newer used car himself and we will definitely be back to see Chloe. More
I highly recommend this dealership! and Kaleb Crawford for your next purchase I inquired about a vehicle,but it was at there sister store of Heritage in Harrisburg Pa without a question he made arrangemen for your next purchase I inquired about a vehicle,but it was at there sister store of Heritage in Harrisburg Pa without a question he made arrangements to get the vehicle to Westminster just for me to take a look at it.He personally drove in ice and snow that evening just for me to look at it as i wasn't committed because i was interested in another vehicle at another dealership,but that determination and act right there pretty much sold it to me! plus he was helpful,friendly etc. as well as the whole staff i was in contact with. Definitely give him a call! More
I hate buying cars and dealing with the high pressure sales pitch at car dealerships. It was a refreshing and pleasurable experience because of our sales person, Chloe Ford. She was very knowledgeable a sales pitch at car dealerships. It was a refreshing and pleasurable experience because of our sales person, Chloe Ford. She was very knowledgeable and professional, but most importantly, she was friendly, accommodating and transparent. Her sales manager, Robert Lee, made us feel like he really cared about getting us exactly what we were looking for, at the best value. Chloe is a gem and we will certainly refer others to her, because of our amazing experience! More
Coty Hess was a super informative sales person who went over all the product knowledge that was not gone over with me and unfamiliar with and made it seem effortless, I'm very satisfied with Coty and will over all the product knowledge that was not gone over with me and unfamiliar with and made it seem effortless, I'm very satisfied with Coty and will now return to Heritage. More
Ken was great no BS, and excellent customer service. I was in and out of the dealership in under 2 hours. I will purchase from here again. was in and out of the dealership in under 2 hours. I will purchase from here again. More