Heritage Honda Westminster

I did an online inquiry on a Thursday morning before the dealership opened. Chloe reached out to me almost immediately with a video of the SUV that I had inquired about. I emailed her and told her what my dealership opened. Chloe reached out to me almost immediately with a video of the SUV that I had inquired about. I emailed her and told her what my budget was monthly, what I had as a trade in and how if I came to the dealership to purchase the SUV I wanted no haggling, and I wasn't going to spend all day there. I emailed her my payoff information for the vehicle I was trading in, my paystubs and info about my vehicle that she requested. She guaranteed me that she would take care of me, keep me within budget and not waste my time. I made an appointment with her that same day at 11:30, but I got there late at 12:30 due to another appointment that ran over. We sat down, discussed the vehicle, she took my current car keys to do an appraisal, they gave me more than I had expected, we test drove the new vehicle, came back, met with the finance person, had my new SUV detailed and I was driving out of the dealership in it at 3 pm. I was very pleased with Chloe, her attentiveness, her proactiveness to get everything she could in line before I even arrived and how much of a straightshooter she is, just like me. It took longer for my insurance company to switch the vehicle to my policy and get the proof of insurance card to the dealership than it took for me to do all the paperwork at the dealership. Chloe is not the type of salesperson I have dealt with in the past, previously I had spent 9 hours in a dealership only to be told at the end by the finance guy that I needed even more money down than I was already putting, it was the worst car buying experience ever, and the reason that I haven't shopped for a car in over a decade. Chloe is honest and up front, and is willing to put in the work to keep her customers happy. My son is looking for a newer used car himself and we will definitely be back to see Chloe. More

I highly recommend this dealership! and Kaleb Crawford for your next purchase I inquired about a vehicle,but it was at there sister store of Heritage in Harrisburg Pa without a question he made arrangemen for your next purchase I inquired about a vehicle,but it was at there sister store of Heritage in Harrisburg Pa without a question he made arrangements to get the vehicle to Westminster just for me to take a look at it.He personally drove in ice and snow that evening just for me to look at it as i wasn't committed because i was interested in another vehicle at another dealership,but that determination and act right there pretty much sold it to me! plus he was helpful,friendly etc. as well as the whole staff i was in contact with. Definitely give him a call! More

I hate buying cars and dealing with the high pressure sales pitch at car dealerships. It was a refreshing and pleasurable experience because of our sales person, Chloe Ford. She was very knowledgeable a sales pitch at car dealerships. It was a refreshing and pleasurable experience because of our sales person, Chloe Ford. She was very knowledgeable and professional, but most importantly, she was friendly, accommodating and transparent. Her sales manager, Robert Lee, made us feel like he really cared about getting us exactly what we were looking for, at the best value. Chloe is a gem and we will certainly refer others to her, because of our amazing experience! More

Coty Hess was a super informative sales person who went over all the product knowledge that was not gone over with me and unfamiliar with and made it seem effortless, I'm very satisfied with Coty and will over all the product knowledge that was not gone over with me and unfamiliar with and made it seem effortless, I'm very satisfied with Coty and will now return to Heritage. More

Everyone there is extremely nice and willing to work with you definitely would recommend Caleb Crawford and Jared Wright you definitely would recommend Caleb Crawford and Jared Wright More

Ken was great no BS, and excellent customer service. I was in and out of the dealership in under 2 hours. I will purchase from here again. was in and out of the dealership in under 2 hours. I will purchase from here again. More

I had a great experience. Honor Linger worked very quickly to find a vehicle that met my needs at a price I could afford. quickly to find a vehicle that met my needs at a price I could afford. More

Chloe is a great person, and a wonderful saleperson. I would buy here again. The staff is great also. Come out and check them out. would buy here again. The staff is great also. Come out and check them out. More

I was very impressed with Honor—her professionalism as well as the staff at the dealership well as the staff at the dealership More

Chloe and Gregg were both great! Kind, funny, helpful. She answered any questions we had, and there was none of the typical "used car salesman" stupidity in the negotiation -- everyone acted respectfully. She answered any questions we had, and there was none of the typical "used car salesman" stupidity in the negotiation -- everyone acted respectfully. We drove 2-1/2 hours to buy our car, and it was everything promised. We would definitely purchase from Heritage again. More