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Heritage Honda Westminster
Westminster, MD
1,973 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,973 reviews
October 19, 2020
I highly recommend Heritage Honda of Westminster. This is my third vehicle that I have purchased from this dealership. Mr. Robert Lee, Jared Wright and Gregg Smith with two G's gave me outstanding service an my third vehicle that I have purchased from this dealership. Mr. Robert Lee, Jared Wright and Gregg Smith with two G's gave me outstanding service and made me feel like royalty. I will refer this dealership to all my friends and family. I thank you for always going above and beyond to satisfy your customers. Awesome Experience. More
by slee22
October 17, 2020
Jared was great! Made buying my first car simple, straight forward and unintimidating! Even helped me coordinate my deal from out of state. Fantastic experience. straight forward and unintimidating! Even helped me coordinate my deal from out of state. Fantastic experience. More
by Kara Heindel
Employees Worked With
Jared Wright
October 17, 2020
Jared was wonderful to work with! Showed us the carfax, walked around the car, explained how things worked. Jared was polite and forthright. How refreshing! He stayed with us to be sure the loan went walked around the car, explained how things worked. Jared was polite and forthright. How refreshing! He stayed with us to be sure the loan went through. We were able to take the car home the same day! Yayyyyy All around this was a great experience! More
by Cadi#1
Employees Worked With
Jared Wright
October 08, 2020
Jared is so amazing. He made this car buying experience easy and painless. The day after i bought the SUV, the battery on my key fob was dying. He arranged to have the Acura people come to me and replace i easy and painless. The day after i bought the SUV, the battery on my key fob was dying. He arranged to have the Acura people come to me and replace it. More
by Dina
Employees Worked With
Jared Wright
October 07, 2020
By far my best car buying experience! From my first inquiry Ernie was immediately responsive, sent me helpful links and videos about the car I was interested in and took the time to reach out and perso inquiry Ernie was immediately responsive, sent me helpful links and videos about the car I was interested in and took the time to reach out and personally answer any questions I had. Not having bought a new car since 2006, I was a little leery about the process. But as soon as me and my wife walked into Heritage we were greeted by their professional and friendly staff. Ernie made sure to walk us through their lot and showed me different Honda Civic models then took me for a test drive. He was very knowledgeable about the car and showed me all its features and functions. I was sold! He walked me through the buying process with ease. He worked hard to get me a great deal and he was fair, honest and transparent. I highly recommend Ernie! When my wife is ready to buy, we will be returning to Heritage and asking for Ernie. Thanks again man! More
by Dustin
Employees Worked With
Adam Barnes, Ernie Kosmakos, Melody du Biel
October 02, 2020
I made an out of state internet purchase. They listed the vehicle for sale but incorrectly described it. I purchased it based on that description and had it shipped to me at my expense. When it arrived I the vehicle for sale but incorrectly described it. I purchased it based on that description and had it shipped to me at my expense. When it arrived I was shocked to see it was not the vehicle they had described. They admitted the mistake and then refused to take any responsibility for it. They sell cars for a living. Listing them correctly is so fundamental to their job that I never thought to question it. Now, I have a vehicle I don't like and never would have purchased. And I'm out an additional thousands of dollars for shipping and licensing fees and sales tax... All of it due to their incompetence. But they hide behind the small print in their contract that says they aren't liable for anything. Yes, that is in their contract. No way are they going to pay for their mistake... Let the customer do that. I'm seeking legal advice to see if I can make them act responsibly and fix it... As a decent company would do without question. The GM refused to help in a meaningful way... They offered to take the vehicle back if I paid to have it shipped back! I'd be out even more money if I was stupid enough to do that. The salesman told me how hard he was working for me during the sale but never checked out the vehicle to make sure their description was correct. It was not a good experience. We all make mistakes. But good people don't expect others to suffer the consequences of their screw ups. This company made the choice to do exactly that. More
by Bermuda
September 22, 2020
Ernie Kosmakos found a car for me that was exactly what i was looking for! He had incredible customer service and even remembered my birthday!! I will definitely be back to Ernie at Heritage Honda for all fu was looking for! He had incredible customer service and even remembered my birthday!! I will definitely be back to Ernie at Heritage Honda for all future car needs! More
by Jackie Mwiseneza
Employees Worked With
Ernie Kosmakos
September 20, 2020
Elijah was GREAT! He wasn’t pushing or overbearing but he took his time with us and made sure we got want we needed. We had previously visited another dealership but didn’t receive the quote we wanted so we took his time with us and made sure we got want we needed. We had previously visited another dealership but didn’t receive the quote we wanted so we costed Honda and I’m very happy we did!! the finance manager was also extremely helpful. More
by Morgan
September 16, 2020
Just wanted to compliment salesman Robert Mason on his knowledge and helpfulness when I purchased a Honda Accord recently. He went out of his way to make sure I was completely satisfied. He even followed knowledge and helpfulness when I purchased a Honda Accord recently. He went out of his way to make sure I was completely satisfied. He even followed up the next day to make sure I did not have any questions and that all my needs were satisfied. Honda Westminster has nothing but first class salesman as I have bought several vehicles fro them over the years. Satisfied customer Robert Taylor More
by bobtaylor
Employees Worked With
Robert Mason
September 15, 2020
Salesman, Elijah, was cool, not pushy or phony. All over just a great experience! No real hassle or oversell for extras. Finance guy made us feel relaxed and paperwork went smoothly. just a great experience! No real hassle or oversell for extras. Finance guy made us feel relaxed and paperwork went smoothly. More
by Jeepygirl
