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Shottenkirk Honda Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.4
171 Reviews
Welcome to Shottenkirk Honda Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for contact us and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 171 reviews

May 10, 2024

Service was good but according to dealership Hyundai Corporate was slow to act on request for warranty. More

by GREGTEDBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Ron
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Helpful
May 08, 2024

Shottenkirk is the worst thing that has ever happened to the Honda Dealership in Rome, GA. Their service and providing customer satisfaction leaves much to be desired. They do not make an effort to provide More

by agvanes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayman Sallee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : do not know names. Do not return calls.
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May 09, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

Helpful
May 05, 2024

This dealership was amazing. Derek and Glen were the best! Great personalities and very helpful. More

by NEVARIES1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen and Derek, Tara Brady
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May 06, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
April 24, 2024

The customer service at this dealership is always the best! They are friendly and helpful. More

by SHAW.SHEREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
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Apr 25, 2024 -

Shottenkirk Honda Rome responded

SHAW, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
April 23, 2024

The service team was courteous and friendly from the start. They took care of my need and even held onto my vehicle until I got back into town. More

by DBOOKE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 22, 2024

Super friendly our salesman was great he went over and beyond to explain every little detail with us. Everyone we talked to was very patient and spent time with us to explain everything. I test drove one More

by PROUDNANA710502
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Johnson
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Apr 24, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful 1
April 19, 2024

very good. Took me on time and I was in and out in about an hour More

by PDAVIS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Rigdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

Helpful
April 17, 2024

Will not buy another car them, very bad experience in every way, no problem with the Hyundai More

by TERESA929JACKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tara Brady
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Helpful
April 17, 2024

My experience wasn't terrible. The main frustration I had was that I was texting with one salesman then immediately passed off to someone else when I came in for a test drive. Now, More

by RAVIN.STONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn
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Apr 18, 2024 -

Shottenkirk Honda Rome responded

RAVIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Rome

Helpful
April 15, 2024

Ron was super nice and very helpful. He was knowledgeable. He explained everything with patience of my lack of knowledge. More

by NATSNEWLIFE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 16, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

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