Heritage Hyundai Towson

Outstanding service This is the second time I have purchased a car from Ibrahim. He is fantastic in communicating everything that needs to be completed to close the deal This is the second time I have purchased a car from Ibrahim. He is fantastic in communicating everything that needs to be completed to close the deal. In addition, he is extremely friendly and diligent. I had total trust in the entire process of purchasing my car. Thank you Ibrahim for your amazing efforts. It was truly stress free and I will see you again in a few years. You are a great guy! Also want to mention that I appreciate the team work to connect all the dots. It was pleasure. Thank you, Jackie Berry More

Friendly Customer Service Stan was very helpful and friendly.He made buying a car an easy process when I thought it would be overwhelming. He was very knowledgeable about the v Stan was very helpful and friendly.He made buying a car an easy process when I thought it would be overwhelming. He was very knowledgeable about the vehicles and was able to meet my financial demands. I left feeling so happy knowing I bought a perfect vehicle! Bryan Hall is just an MVP and overall amazing person to work with. More

Unauthorized Credit Check Sara Herr, their Internet Sales manager, was so eager to make a sale she put 3-hard inquiries on my credit report BEFORE sending me a sales quote. I d Sara Herr, their Internet Sales manager, was so eager to make a sale she put 3-hard inquiries on my credit report BEFORE sending me a sales quote. I don't even know for sure if they have the SUV I MAY BE interested in. The General Manager, John Holliday, promised to take care of it! Yet, he has done nothing so far. I have tried to call me 3-4 times already and left him VMs. He does pick up my call and does not call back. Since I have no time to keep trying, I will pass this issue to my lawyer. More

COSTUMER NEGLECT Sarah does not care for the customers at all! Very unprofessional and doesn't care about the customer's wants/needs. She should be fired! I have bough Sarah does not care for the customers at all! Very unprofessional and doesn't care about the customer's wants/needs. She should be fired! I have bought multiple cars from Heritage dealerships but never again. NEVER! More

Great first car buying experience! Ibrahim was very knowledgeable and professional. He took into consideration what I wanted in a car and set me up with the perfect little suv. He made Ibrahim was very knowledgeable and professional. He took into consideration what I wanted in a car and set me up with the perfect little suv. He made the car buying experience quick and painless! Would definitely recommend Hyundai, this dealership, and Ibrahim especially. More

Stan Gabrovski Stan did a fantastic job working with us. He was very patient, explained everything thoroughly. No surprises, no hassle. I drove almost 2 hours for Stan did a fantastic job working with us. He was very patient, explained everything thoroughly. No surprises, no hassle. I drove almost 2 hours for a particular vehicle and it was worth every minutes. I would definitely work with Stan again. More

Very easy going, knowledgeable, had us at hello. Stephanie is a wonderful person and would recommend to anyone looking for a great car shopping experience. Do not gift her a plant however. Apparently Stephanie is a wonderful person and would recommend to anyone looking for a great car shopping experience. Do not gift her a plant however. Apparently can't keep plants alive for too long. More

An amazing day !!! I would like to commend Ibrahim on his professionalism and accurate knowledge of the vehicle I purchased. From the beginning to the end I knew I was i I would like to commend Ibrahim on his professionalism and accurate knowledge of the vehicle I purchased. From the beginning to the end I knew I was in good hands ! I cannot thank him enough for being the ultimate professional and gentleman that he truly is !!! All of the staff were outstanding as well, but Ibrahim was the key to it all ! Best birthday present ever! Happy Birthday to me ! More

Quite Satisfied In the end, very pleased with the results. Ibrahim and John delivered and kept their word. Would highly recommend working with them. Even Bryan in In the end, very pleased with the results. Ibrahim and John delivered and kept their word. Would highly recommend working with them. Even Bryan in finance was pleasant to deal with, as well. On their day off, still took the time to get back to me (several times)--went the extra mile. More

Good Price Friendly Service Ibrahim was great from start to finish. Listened to what I wanted. Very knowledgeable about the Sonata's. I was looking for a deal not necessarily a p Ibrahim was great from start to finish. Listened to what I wanted. Very knowledgeable about the Sonata's. I was looking for a deal not necessarily a particular car. Ibrahim found the perfect car with a good deal. He also took the time to go over all the features of my new vehicle. I will look him up again. More