Heritage Hyundai Towson

Regular maintenance and recall Came in for a oil change, tire rotation, and recall. Ethan was friendly and worked around my schedule to get the work that I needed complete. It was e Came in for a oil change, tire rotation, and recall. Ethan was friendly and worked around my schedule to get the work that I needed complete. It was easy to drop off and he didn’t try to sell work that I didn’t need. More

2018 sonata purchase John Holliday was fantastic to work with. As a customer centered man of his word, he worked out a deal that met the needs of our family. John Holliday was fantastic to work with. As a customer centered man of his word, he worked out a deal that met the needs of our family. More

Quick, efficient service Great service, vehicle ready earlier than expected. Really like the shuttle service to local area. Never had any problems or issues with Heritage Hyu Great service, vehicle ready earlier than expected. Really like the shuttle service to local area. Never had any problems or issues with Heritage Hyundai. Highly recommend them. More

Helpful, courteous, fast Very helpful, competent service! I’m impressed that they offer a shuttle service. I recommend their services. Call ahead and set up an appointment. Th Very helpful, competent service! I’m impressed that they offer a shuttle service. I recommend their services. Call ahead and set up an appointment. Thanks! More

Hyundai Towson Dealer Thoroughly impressed and pleased with how much they care for their customers /clients. I was well taken care of by Ethan and Matt in the service dept. Thoroughly impressed and pleased with how much they care for their customers /clients. I was well taken care of by Ethan and Matt in the service dept. They truly have your best interest at heart, I was in and out within an hour ! Heritage Hyundai in Towson! :-) More

Service Great service the took care of me and got me out fast. I would recommend this dealership to all my friends and family. Thank you Great service the took care of me and got me out fast. I would recommend this dealership to all my friends and family. Thank you More

Good Customer Service, understanding and helpful I worked specifically with Ethan during this issue, and he handled it very well. He was understanding and was able to work me in to Hyundai's schedule I worked specifically with Ethan during this issue, and he handled it very well. He was understanding and was able to work me in to Hyundai's schedule even when I didn't have an appointment. Thanks for great service! More

Left in the showroom to rot I came in at 9:30 in the morning when the place was totally empty for a test drive. I was handed off to their “best saleman” Corben. I told him what c I came in at 9:30 in the morning when the place was totally empty for a test drive. I was handed off to their “best saleman” Corben. I told him what car I wanted to drive and he said let me get the keys. That was the last time I saw him. I sat there for a half hour before I finally I had to leave. At least offer your customers a drink if you’re going to leave them for that long, if you company doesn’t provide them bring in your own so you have them on hand. Something like that goes a long way in car sales. More

Heritage, Gets It Right! Heritage in Towson has a great team that listens and takes action on any concerns. I was impressed by Matt’s prompt response and he kept his promise t Heritage in Towson has a great team that listens and takes action on any concerns. I was impressed by Matt’s prompt response and he kept his promise to make sure I was taken care of - they get it. Now a days, it’s hard to find a service department that focuses on customer service and not needless recommendations just to make money. Matt is awesome and LaToya is so kind! Thank you to the service techs in the back who completes the labor. My trust is always in you to make sure my car is in top shape and that I’m safe. More

Caring. I didn’t have an appointment but I had a flat tire and knew I had to take care of it...As soon as I got there the representative greeted me with a smi I didn’t have an appointment but I had a flat tire and knew I had to take care of it...As soon as I got there the representative greeted me with a smile and came right out to my car to see what was wrong with the tire and told me that he would take care of it for me with no worries... More