Heritage Hyundai Towson

Quick service, great communication Brought vehicle in for oil change. Was given an accurate time window and staff kept me well informed. Took care of two outstanding recall items, as we Brought vehicle in for oil change. Was given an accurate time window and staff kept me well informed. Took care of two outstanding recall items, as well. Thanks! More

Awesome Experience I have had my car serviced at Heritage Hyundai since its purchase a few years ago. Deanna Parks and staff have a warm and friendly demeanor. I believe I have had my car serviced at Heritage Hyundai since its purchase a few years ago. Deanna Parks and staff have a warm and friendly demeanor. I believe the service department to be reliable and dependable in ensuring the upkeep and maintenance of my car. Thanks again! More

Sales staff responsive. Finance staff left us was waiting Tom Hamme was very responsive to all my emails, and got us the best price of all dealers I contacted. We went in Friday at 5:30 to purchase a new Tusc Tom Hamme was very responsive to all my emails, and got us the best price of all dealers I contacted. We went in Friday at 5:30 to purchase a new Tuscon. Tom handled his end in a short time, but we were told there was only one finance person working that night and other buyers ahead of us. We waited over 2 1/2 hours to complete the deal! Didn't leave there until almost 9! Shame on Heritage to put people through that. It makes them look cheap and uncaring and turned what should have been a very positive experience into just an okay one. They may still land deals because they are big and can win on price, but there's more to it than that. More

Best Car Dealer I purchased three vehicles from here from the salesman’s to the service I wouldn’t go anywhere else. Also finance will work with you if you aren’t sat I purchased three vehicles from here from the salesman’s to the service I wouldn’t go anywhere else. Also finance will work with you if you aren’t satisfied with a price on a vehicle More

Comfortable, Easy and Awesome! Richard Wies sold my wife and I two vehicles. It is very refreshing to find great customer service combined with an honest personality! Richard Wies a Richard Wies sold my wife and I two vehicles. It is very refreshing to find great customer service combined with an honest personality! Richard Wies and GM John Holliday are great representatives of Heritage Motors. More

Dominique Its was very good exp with Dom.. he is nice person and can be considered as one of the best employee and honest person.. overall he is good Its was very good exp with Dom.. he is nice person and can be considered as one of the best employee and honest person.. overall he is good More

Rolling Rolling Rolling I purchased 4 tires in April of 2017, I brought my car back to Heritage Hyundai Towson to fix my one tire and replace the other two tires. The service I purchased 4 tires in April of 2017, I brought my car back to Heritage Hyundai Towson to fix my one tire and replace the other two tires. The service rep and her co heart tried for two weeks to resolve and communicate with the tire company. It has taken two weeks too long. Out of frustration, I reached out to the Service Manager Matt. With his help, he was able to resolve my issue. My advice, if Nothing is resolved in a couple of days, call your Service Manager Matt, Matt listened and took the wheel! More

Elantra AC repair My daughter purchased her Elantra at Heritage in 2013 but subsequently moved to Ohio. A few weeks ago her AC stopped blowing cold air and she was give My daughter purchased her Elantra at Heritage in 2013 but subsequently moved to Ohio. A few weeks ago her AC stopped blowing cold air and she was given contradictory advice by 2 dealerships. I asked to bring it with her on a trip home and Matt Grubb, the service manager at Heritage, , was able to have it looked at, provided us with the correct advice and did everything possible to get the repair done in one day. He communicated with us continuously and provided extraordinary service. I strongly recommend this dealer. More

Kool Kona w/Lime Richard and Jason are knowledgeable, work hard, and help make a car purchase fun and easy. The dealership makes maximum use of the limited space.they Richard and Jason are knowledgeable, work hard, and help make a car purchase fun and easy. The dealership makes maximum use of the limited space.they have. Lots of really nice cars. More

Wonderful Service Just all around professional staff. My Sales Associate, Corben was awesome, from the first phone call up until he gave me the keys to my newest baby, Just all around professional staff. My Sales Associate, Corben was awesome, from the first phone call up until he gave me the keys to my newest baby, I received nothing but the best from him. I was a little nervous about purchasing a new car but the process went so smooth with all of the help I received from Corben. He had everything ready when I arrived for my appointment and not one time did I feel like he was trying to get over. I appreciate everything and how helpful everyone was during my experience at Hyundai. More