Heritage Hyundai Towson

Dishonest. Disrespectful. Unprofessional. Do not go here! They are extremely dishonest, disrespectful, and unprofessional. Here is why: I wen here to buy a new elantra value edition and was su Do not go here! They are extremely dishonest, disrespectful, and unprofessional. Here is why: I wen here to buy a new elantra value edition and was super excited to buy a new car. I did my research and did all of the math based on what they were advertising before going in to make everything simple and easy. I was content with the number that was advertised so negotiation was not necessary. When it came to discussing numbers, they would not explain why their final number showed $1,000 more than mine. I did my math right in front of them and got to the same number again, I then asked them to show me how their price got to be $1,000 more than mine and they would not show or explain anything to me. The fact they would not prove why the numbers were off is false advertising. When I told the finance manager this, he replied by saying "that is what everyone says". Further proving they do this to people on a daily basis. He then continued to roll his eyes at me and had a major attitude. It is the law to provide numbers, and instead of doing that he was extremely disrespectful and unprofessional. The way I was treated here is gut wrenching. I went to another dealership that matched my final number and bought from them. I suggest everyone else do the same unless you want to spend more money than you have to. More

Awesome service!! Dominique Simon helped us find the perfect car for me and my husband! I’m 8 months pregnant, and he made the experience great, offering us food and wa Dominique Simon helped us find the perfect car for me and my husband! I’m 8 months pregnant, and he made the experience great, offering us food and water throughout the day, and found us the perfect car in our price range. He went above and beyond with customer service, he is truly an exceptional employee. This is our second car we have bought from heritage Hyundai, and they certainly have gained customers for life! More

Awesome Service He is a freindly salesman and very knowledgeable. He was very patient to listen to my needs and show me whats available. Thanks for everything!!! He is a freindly salesman and very knowledgeable. He was very patient to listen to my needs and show me whats available. Thanks for everything!!! More

Comparing Hyundai Ionic to Kia Niro- Not trading in my vehic Liked both cars. Similar electronic safety extras, Sirius radio, digital display screen size, sunroof, automatic heat/cool front seats w/memory adjust Liked both cars. Similar electronic safety extras, Sirius radio, digital display screen size, sunroof, automatic heat/cool front seats w/memory adjustments and price. Iconic has 1 battery, Niro has 2. Ionic battery warranty lifetime, Niro 10yrs/100k miles. Great gas miles on both 45-48mpg. Ionic slightly bigger rear space. Neither one has a spare tire. Difference: didn't like Ionic front end grill style & bar across rear window. So we purchased the Kia Niro. P.S. I liked the Mazda Hybred AWD w/sunroof and same safety and entertainment features but spouse nixed the 38mpg rating. Good gas mileage is important to him. More

Matt Grubb the management is great they will ensure that you are taking care of when his staff is not doing their jobs the correct way. i will definitely com the management is great they will ensure that you are taking care of when his staff is not doing their jobs the correct way. i will definitely come back to get the rest of the work done to my vehicle as long as you are still there. More

Worst Salesman ever. Went in to look for vehicle and service. Like vultures flocking around. Condescending and know it all this guy. Don't recommend. Don't go. Save yours Went in to look for vehicle and service. Like vultures flocking around. Condescending and know it all this guy. Don't recommend. Don't go. Save yourself a trip. More

Excellent service My experience at Heritage Hyundai of Towson was beyond my expectations. The service was fast and the advisors keep you up to date as well! The managem My experience at Heritage Hyundai of Towson was beyond my expectations. The service was fast and the advisors keep you up to date as well! The management goes above and beyond to make sure your experience is nothing but exceptional. I will definitely be returning for future service on my vehicle . More

Smooth repair, friendly service staff I came in to have follow up service after multi-point inspection, and the process was very smooth. Service staff was friendly and gave me a price brea I came in to have follow up service after multi-point inspection, and the process was very smooth. Service staff was friendly and gave me a price break on one of the necessary parts. Very pleased with my experience. More

Stan the man I compare Stan against other salesmen I purchase from and it is a step above. Took his time no question was unanswered and is not pushy to make a sal I compare Stan against other salesmen I purchase from and it is a step above. Took his time no question was unanswered and is not pushy to make a sale. More

Excellent service Jim Wise was extremely helpful in the servicing of my Hyundai Sonata He was courteous friendly competent and made sure that my car was serviced prope Jim Wise was extremely helpful in the servicing of my Hyundai Sonata He was courteous friendly competent and made sure that my car was serviced properly and expetitiously I recommend him highly More