Heritage Hyundai Towson

Excellent service Jim Wise was extremely helpful in the servicing of my Hyundai Sonata He was courteous friendly competent and made sure that my car was serviced prope Jim Wise was extremely helpful in the servicing of my Hyundai Sonata He was courteous friendly competent and made sure that my car was serviced properly and expetitiously I recommend him highly More

Going the Extra Mile Purchased a Hyundai Tucson at Heritage. Thy located the car we wanted, and arranged a transfer from another dealer. The negotiation at Heritage went Purchased a Hyundai Tucson at Heritage. Thy located the car we wanted, and arranged a transfer from another dealer. The negotiation at Heritage went very smoothly, and we were to pick up the car at Heritage the next day. On the day of the pick-up, Heritage learned that the other dealer sold the car after giving approval for the transfer the day before. Jackie Coco promised us another Tucson to be picked up that same day. Jackie and Heritage kept their word. They found a similar Tucson that was more expensive, but did not change the price. In the end, we received a better car without delay in the pick-up. Awesome job! More

Best car buying experience ever! Hands down the best car buying experience I’ve ever had. Buying a car can be a stressful event but it shouldn’t be. Heritage Hyundai Towson made our Hands down the best car buying experience I’ve ever had. Buying a car can be a stressful event but it shouldn’t be. Heritage Hyundai Towson made our experience everything but stressful. From my first contact with Jackie Coco, to meeting and working with our awesome salesman Perry Satterfield, to our final meeting with Rob Miller to square away our financing, everything was just fantastic, and I drove away in my dream car! Perry, especially really went to bat for me to get me in the car I wanted. I will be recommending everyone I know that’s looking to buy a car to skip the chaos and just go straight to Heritage Hyundai Towson. I can’t thank you guys enough! More

Mike Thomas and Jackie Coco are FANTASTIC These guys truly care about the customer and will try their best to make a fair deal. I’ve purchased two vehicles from Heritage and recommend them to These guys truly care about the customer and will try their best to make a fair deal. I’ve purchased two vehicles from Heritage and recommend them to anyone. Communication is excellent and they’re transparent about the buying process. More

I Highly Recommend Heritage Hyundai of Towson, MD I was in the market for either a used or a new Sonata. The last two new Hyundai vehicles I purchased were from my local dealership that gave me excel I was in the market for either a used or a new Sonata. The last two new Hyundai vehicles I purchased were from my local dealership that gave me excellent prices each time. They also gave me a very good price on a new Sonata this time, and sweetened that offer when I asked for an additional discount. I made one last check on the Internet, and came across Heritage Hyundai. They had some interesting prices online, so I called and Justin Skinner answered. We had a friendly, no haggle conversation, and after some discussion Justin offered an out-the-door price that was $1,200 lower than my local dealer. I gave my local dealer a chance to match since I have been loyal to them, and they couldn't touch the Heritage offer. I drove over 70 miles from my home to Heritage, and the experience was smooth and couldn't have gone better. Justin greeted me when I arrived, and Dominique Simon assisted Justin by showing me the Sonata I picked out and it's features, answering my questions, and completing the paperwork. Dom was very friendly and did a great job. I had also secured a loan prior to my visit, but Robert Miller found me a better deal that I accepted. It was very easy to complete the financing with him. Following the same theme, Robert was very friendly and helpful. Several days later, the General Manager Mike assisted me over the phone with some final components of the deal. All-in-all, I'm very happy with all aspects of this buy, the dealership, and the employees. It was well worth the drive, and since it was in Maryland, the processing fee was $500 less than Virginia too. I now have purchased six Hyundai vehicles for myself and family, so I obviously appreciate what Hyundai has to offer. I highly recommend Heritage Hyundai of Towson; plus Justin, Dom, Robert, and Mike as well. They'll take care of you. More

Thank you Matt! I had had some problems communicating with the service department about scheduling some warranty repairs, but when I reached out to Matt about them, I had had some problems communicating with the service department about scheduling some warranty repairs, but when I reached out to Matt about them, he responded very promptly. I was able to get the help that I needed in a timely manner and everything went very smoothly. It is very clear to me that Matt is an asset to the Hyundai Corporation and cares a great deal about customer satisfaction. Thank you for being professional and compassionate. More

Ibrahim was very professional, helpful and knowledgable. I came in because of end of lease and Ibrahim took very good care of me including getting and setting up appointment for me to have my automatic start I came in because of end of lease and Ibrahim took very good care of me including getting and setting up appointment for me to have my automatic starter put in my new lease. More

Excellent service I came in today after I had taken my vehicle to have it serviced at different location, and I so.e issue with the vehicle afterwards, but Hertigate I came in today after I had taken my vehicle to have it serviced at different location, and I so.e issue with the vehicle afterwards, but Hertigate fixed the problem and also did the portion of the service that the other place didn't or do. And the advisor to the technician and service manager Mr.Grubb did an awesome job. More

Quick Response I suddenly lost my brakes. Row directly to the dealership. Took my car in immediately and found the problem. Provided me with a loaner. Kept me infor I suddenly lost my brakes. Row directly to the dealership. Took my car in immediately and found the problem. Provided me with a loaner. Kept me informed about what they found and progress in repairing the car. More

Thumbs Up to Deanna Parks It is always a pleasure coming to Heritage Hyundai Towson, the staff are friendly and have great customer service. Deanna Parks, Service Advisor has a It is always a pleasure coming to Heritage Hyundai Towson, the staff are friendly and have great customer service. Deanna Parks, Service Advisor has a warm demeanor, professional and courteous. My wait time was minimal, I am consistently satisfied with the service I receive in maintaining a safe and reliable driving experience. Thanks Deanna! -Autumn More