Heritage Hyundai Towson

Jackie’s demeanor feels like dealing with a friend ! After my 14 year old Mazda started failing I knew I wanted to purchase a Hyundai Elantra and solicited quotes from multiple dealers in the Baltimore a After my 14 year old Mazda started failing I knew I wanted to purchase a Hyundai Elantra and solicited quotes from multiple dealers in the Baltimore area. As opposed to other dealers I solicited quotes from who I asked in my emails that I not be spammed with calls and texts as I can’t take personal calls at work, Jackie Coco respected that and worked with my schedule . From the start I noticed that Jackie’s demeanor makes you feel as if you are buying a car from a friend and not the stereotypical car salesman –perhaps found at other dealers .His is very pleasant, so genuine ,patient and provides the best customer service for the entire process –with no pressure . Jackie really understood my needs and my budget and I was able to get a fair price and found the entire process at the Towson location very pleasant. No rush, hassle or pressure tactics. They really do work for & with you. Jackie even spent extra time after the sale patiently showing me the ins and outs of the features .He even took another test drive to get me familiar and make sure I was comfortable before driving off –that is real customer service ! More

Definitely Recommend Heritage Hyundai Towson I was looking for a Sonata and saw one at another dealership online, but when I visited that dealership, the price was no longer what was listed on th I was looking for a Sonata and saw one at another dealership online, but when I visited that dealership, the price was no longer what was listed on the internet, but quite a bit higher. I called Heritage Hyundai Towson and received a price quote over the phone (that matched their internet price). The next day I went to Heritage and again received the same price and purchased the Sonata. I was pleasantly surprised at the ease to come to an agreement on price and overall I had one of the best car buying experiences. More

Excellent I will tell every one I know how good y'all are and I give y'all a 100 percent it is a pleasant place to buy a car from good job and thank everyone I will tell every one I know how good y'all are and I give y'all a 100 percent it is a pleasant place to buy a car from good job and thank everyone More

My Review Excellent, professional and interested in my needs. He took in consideration my financial situation. He showed me all things that would be of benefit Excellent, professional and interested in my needs. He took in consideration my financial situation. He showed me all things that would be of benefit to me. More

Awesome Experience Dennis was amazing and the fianance personnel were courtesy, kind, and very helpful. I will definitely recommend this facility to any and everyone! I Dennis was amazing and the fianance personnel were courtesy, kind, and very helpful. I will definitely recommend this facility to any and everyone! I have never felt so secure in a purchase. More

My experience I was greeted in a timely manner and was taken to test drive the car that I wanted soon after. All of the features were explained to me and set up whi I was greeted in a timely manner and was taken to test drive the car that I wanted soon after. All of the features were explained to me and set up while I was in the dealership. The buying process did take some time, but it was a big purchase for me and I wanted to make sure that I understood everything. Overall a very good experience, and I am happy with my car. More

Great Experience Tom and the rest of the sales department was great to deal with. This is the 2nd car I've leased from Heritage, though Tom, and he was the first and o Tom and the rest of the sales department was great to deal with. This is the 2nd car I've leased from Heritage, though Tom, and he was the first and only person I thought to call when I wanted to lease my new car. I am very happy with my car, the experience, and the general service I always receive from Tom and the team at Heritage. I always recommend Heritage to anyone in the area looking for a Hyundai. More

Good experience I was very pleased with my experience with Stan and the dealership in general . Stan is always professional and a pleasure to work with. The financia I was very pleased with my experience with Stan and the dealership in general . Stan is always professional and a pleasure to work with. The financial person was a little sexist, only greeting my husband initially and asking if I wanted to wait for him to start the financial application etc which I found offensive since it was my car. He also took a very long time. More

More bang for my buck with AWESOME CUSTOMER SERVICE Keith went above and beyond to get me more bang for my buck. I really appreciated his level of customer service. I will definitely send more customers Keith went above and beyond to get me more bang for my buck. I really appreciated his level of customer service. I will definitely send more customers his way. More

Excellent This is my first time buying a brand new car and it went much better than I could have ever imagined. It was not nearly as stressful as I thought it w This is my first time buying a brand new car and it went much better than I could have ever imagined. It was not nearly as stressful as I thought it would be More