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Heritage Hyundai Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
3,090 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,090 reviews

August 12, 2022

I had the pleasure of working with Karl Smith. He took the time to work with me to ensure I received the vehicle that I wanted and the transaction went smoothly. I would definitely recommend him t More

by rw.bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Smith
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Aug 15, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hyundai Towson! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2022

Very professional staff and got the deal done the same day even though they had to stay late More

by spencer603
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corben McClary, Randall Bridgeforth
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Aug 15, 2022 -

Heritage Hyundai Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2022

Excellent caring staff, work that cam be trusted, and Advisors don't take advantage of the clients. I trust this team with my vehicle. More

by 4runnerLover22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Dais, Jim Groth
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Aug 14, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

August 09, 2022

Karl was proactive in finding car that I requested and was patient during the drive and process! More

by Nora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corben McClary, Karl Smith
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Aug 10, 2022 -

Heritage Hyundai Towson responded

Hi Nora, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 09, 2022

Sean made the car buying experience very easy! he was extremely knowledgeable, helpful and thorough with the process. Dealership as a whole was a pleasure to deal with! More

by B. Potts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Craven
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Aug 11, 2022 -

Heritage Hyundai Towson responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2022

I was interested in a very high demand car (IONIQ 5. Stan Gabrovski was very helpful assisting with securing a reservation for a car in transit. His quality service continued through delivery of the More

by Joe Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Varga
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Aug 11, 2022 -

Heritage Hyundai Towson responded

Hi Joe, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Hyundai Towson!

August 07, 2022

The dealership was very good. They made the car buying process very easy. Big fan. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lineberry, Rodney Dais
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Aug 09, 2022 -

Heritage Hyundai Towson responded

Hi Mike, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2022

This dealership and the sales team are the real deal. Consummate professionals who know their business and understand the importance and value of customer service. More

by Mister Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2022 -

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2022

A little bit disorganized, and probably need more staff to accommodate demand, long waiting times especially in the finance department. However, my experience with Karl was great, he was genuine and transp More

by mrtighe11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Smith
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Aug 09, 2022 -

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears that did not occur. Our General Manager, Rodney Dais, has attempted to contact you to address your concerns as soon as possible, but has been unsuccessful in reaching you. At your earliest convenience, please contact Rodney directly at rdais@mileone.com or 410.834.2475 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

August 03, 2022

Deon was wonderful. He was very personable and listened to my wants and needs. He gave valid suggestions and answered all my questions. If ever you want to buy a car, ca More

by aurian12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Dalmida
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Aug 04, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to Deon here at Heritage Hyundai Towson! Feel free to reach out to us if you need anything. Have a wonderful day.

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