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Heritage Mazda Catonsville
Baltimore, MD
725 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 725 reviews
March 22, 2011
Rebecca was so nice to me. I needed some body work done on my Mazda 6 after having a little fender bender and she was able to schedule my car the next day. The parts they needed also came in quick. Justi on my Mazda 6 after having a little fender bender and she was able to schedule my car the next day. The parts they needed also came in quick. Justin let me know what was going on with my car throughout the whole time. Great job with the body work! More
by EHohl
Employees Worked With
Rebecca & Justin
Helpful March 18, 2011
I just recently purchased a used car from this dealership. Mrs. Farris was very knowledgeable of the car I wanted and walked even walked me through the finance department. Mr. Lee and Mrs. Farri dealership. Mrs. Farris was very knowledgeable of the car I wanted and walked even walked me through the finance department. Mr. Lee and Mrs. Farris were able to get me financed pretty quickly and I received an extended warranty with no extra cost to me. More
by JoshR
Employees Worked With
May Farris & Mr. Lee
March 16, 2011
After being turned down at other car dealers I came here to Russel Mazda. Jorge was cool. He let me test drive the car I wanted and even got me through finance. With Jorge and Janelle with me I got appro to Russel Mazda. Jorge was cool. He let me test drive the car I wanted and even got me through finance. With Jorge and Janelle with me I got approved and knocked off a few bucks. These guys are great! Can't wait to put my system in this thing! More
by Andreyo
Employees Worked With
Jorge, Janelle
March 15, 2011
Bryan at Russell Mazda has made me feel young again. I bought my dream car (The Miata). The financing department is wonderful. I was able to extend the warranty and keep the price the same. They got me i bought my dream car (The Miata). The financing department is wonderful. I was able to extend the warranty and keep the price the same. They got me in and out within a reasonable time which was also great because I had my granddaughter with me. More
by Clairehall
Employees Worked With
Bryan
November 08, 2007
Russell Mazda of Clearwater, Florida was absolutely the worst dealership I have ever done business with. Be prepared to bring your car back at least three or four times for even the simplist maintenance j worst dealership I have ever done business with. Be prepared to bring your car back at least three or four times for even the simplist maintenance job. Their Service Department technicians are amateur at best, and their Department Manager is just outright rude. Clearly they do not test drive vehicles before they return them to customers, or worse yet, they're running a bait and switch operation. My suggestion is to stay clear of this dealership. There are too many other honest dealerships out there... Honestly, this is a shady operation. More
by Mazda2008
Employees Worked With
Eric Coffey
