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Heritage Mazda Towson
Lutherville, MD
1,255 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,255 reviews
March 11, 2023
As always, I am very satisfied with Mazda Service Center. Tom Aberle, my service adviser, was very courteous and professional. He sent me a video of my vehicle's inspection and I am very pleased with the rec Tom Aberle, my service adviser, was very courteous and professional. He sent me a video of my vehicle's inspection and I am very pleased with the recommendations of the service/repair that needed to be done on the car. More
by johmartz
Employees Worked With
Tom Aberle
Helpful March 09, 2023
Staff was very friendly. My vehicle was serviced and back to me in good time. My vehicle was serviced and back to me in good time. More
by russjohns2004
Employees Worked With
February 25, 2023
Best for service and best for sales! Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pre Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pressure from Finance department to buy the "extras", just very good explanations of what is available - ultimately the decision was mine to make. Sales - I can't say enough about Ralph Price, my Sales Associate! He has been nothing less than fair, honest, well informed, no pressure, explained the car, pricing and willing to go the extra mile for me! My second purchase from Ralph and highly recommend him! More
by tinamarie
Employees Worked With
Other Employees :
Scott Feinstein, Corey Davis
February 15, 2023
Everyone was nice. Had the vehicle in stock that I was looking for. everything went smoothly' Had the vehicle in stock that I was looking for. everything went smoothly' More
by righteyeddog
February 12, 2023
Great customer service - would recommend service to other car owners - Karl Cook was assume - 5 star service car owners - Karl Cook was assume - 5 star service More
by mscottsmith55
Employees Worked With
February 07, 2023
Keith jones did a great job. 👏 we found a car in our price range to what we were looking for in a suv. Thanks for the bottle of wine! 👏 we found a car in our price range to what we were looking for in a suv. Thanks for the bottle of wine! More
by Starlitedustr
Employees Worked With
keith jones
February 03, 2023
Friendly and efficient people from the sales department. Kashae, Dan, and Corey all were great, very flexible and supportive in finding a good lease that worked for me, as well as answering all of my questi Kashae, Dan, and Corey all were great, very flexible and supportive in finding a good lease that worked for me, as well as answering all of my questions. Billten even retrieved and packed my old license plates despite not even being my assigned sales associate. On the finance department, Ben helped with verifying my credit stuff and Amin was great at explaining all the paperwork that needed to be signed as well as the maintenance and car care options. More
by fwm005
Employees Worked With
Other Employees :
Billten Abiaba, Corey Davis
February 01, 2023
Paris did an excellent job. I'm happy with my new Mazda! Good team work guys. Thanks again I'm happy with my new Mazda! Good team work guys. Thanks again More
by dhenders25
January 31, 2023
Paulette Edwards was amazing she made the process so easy and she was so nice. I am very happy with my new 2023 Mazda CX-30 and she was so nice. I am very happy with my new 2023 Mazda CX-30 More
by jean.hogan77
January 31, 2023
A+ service. Quick and accurate diagnosis of the issue and repair was performed in a timely manner under warranty. Very pleased with this service. Service advi Quick and accurate diagnosis of the issue and repair was performed in a timely manner under warranty. Very pleased with this service. Service advisor (Carl) very pleasant to deal with. More
by Ellena320
Employees Worked With
Carl
