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Heritage Mazda Towson

Lutherville, MD

Overview
Employees
Reviews
Vehicles
4.9
1,256 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,256 reviews

January 09, 2022

I just want to say that everyone at dealership made this purchase experience very easy for me. I want to say that Paris Tato went above and beyond to help me with additional questions and provided answers More

by michiscapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ransey Stimson, Billten Abiaba
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Helpful 3
January 08, 2022

Heritage Mazda Towson is the best place to go if you’re looking to get an awesome deal on a safe and reliable car. I’ve worked with them twice now and both experiences have been quick and easy. Thanks to D More

by heplourde21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful 3
December 20, 2021

My salesperson, Rudy was very professional. He exercised a great deal of patients with me as I looked at several cars and asked many question. He went above and beyond to show me how to use all the electron More

by Paulakmcclain
Recommend Dealer
Yes
Employees Worked With
Rudy R.
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Helpful
December 18, 2021

The deal was very easy and Rudy was easy to work with and very knowledgeable. I enjoyed the sales experience More

by dej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Raley
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Helpful
November 05, 2021

Daniel is amazing. Very helpful and professional. He gave me a good deal on the car I wanted. Keep up the good work. Thank you Dan. More

by eugchi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Daniel will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
November 05, 2021

Awesome customer service. No run around, just what you want when it comes to buying a car. I highly recommend. More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ransey Stimson
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Nov 06, 2021 -

Heritage Mazda Towson responded

Hi Leo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you soon!

Helpful
November 02, 2021

Our salesperson, Danny was great, but everything took way too long to accomplish especially as there was only one car available in my model. The sales manager tried to say there was another, but it was alrea More

by Gabriellel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAnny, Al Tajik
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Nov 04, 2021 -

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. We’re glad to hear you had a positive experience with our Sales Associate, Danny; however, we sincerely apologize for any extended wait time you incurred during your car-buying experience. Our General Manager, Omid Anushiravani, would like to speak with you to learn more about the situation and address any concerns, but has been unsuccessful in locating your contact information in our database without a last name. We take great pride in maintaining a high level of customer satisfaction and would greatly appreciate the opportunity to rectify any missteps and learn how we can improve. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.427.7957 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We hope to hear from you soon.

Helpful
October 24, 2021

Great staff, great selection of vehicles and great prices! Everything about heritage is great! I was a lifelong rich Morton customer, but I will always be going to heritage from here on out! More

by Ben Crouch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette, Jody DeSell, Al Tajik
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Oct 25, 2021 -

Heritage Mazda Towson responded

Hi Ben, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Heritage Mazda Towson

Helpful
September 27, 2021

Was greet at the door by salesman showed to car I bought and the rest was history More

by editzler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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Sep 28, 2021 -

Heritage Mazda Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
September 15, 2021

Above and beyond service experience from Craig and the team at Heritage Mazda, delivering a car to me all the way down in NC. More

by abevacq
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Chappell
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Sep 17, 2021 -

Heritage Mazda Towson responded

Hi Abevacq, thank you for your high star rating. We're happy to see that your experience with us was excellent! Congratulations on your new vehicle, Abevacq! We look forward to your next visit! Take care!

Helpful
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