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Heritage Mazda Towson

Lutherville, MD

4.9
1,250 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,250 reviews

May 02, 2021

This was the best car buying experience I have EVER had! Best way to describe the staff, they were just amazing. Super helpful, very friendly, and just great. My salesman, Ralph Price was great to work wit More

by ashkay716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omid Anushiravani , Russell Allen
May 02, 2021 -

Heritage Mazda Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2021

Russ made the entire buying process straightforward and simple. He answered all of my questions regarding my trade-in and financing on my new CX5. This is the 2nd CX5 I have purchased from Heritage, and wo More

by bella813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Allen
May 01, 2021 -

Heritage Mazda Towson responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

April 23, 2021

Nick was friendly and personable. He clearly explained all the service options and details making the process easy and stress free. Happy to have found this dealership and I’m looking forward to working w More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Stennett
Apr 24, 2021 -

Heritage Mazda Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at Heritage Mazda Towson! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

Karl is fantastic. Alert and helpful. He knows his business , He was responsive and gave me a call when work was finished. No waiting for check out- good personal service More

by mem3619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Cook
Apr 24, 2021 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

He is the best!! He is amazing!! I shopped around more than 10dealers, but he gave me the best deal on the phone and made the process really smooth and easy. We will go back there again soon. More

by Mayuame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Heritage Mazda Towson responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

I visited dealership for a recall service. The advisor who met me was very courteous and knowledgeable. He also asked me if I needed a ride home and that was very convenient. He called me at the promised More

by Barakat7900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Stennett
Apr 21, 2021 -

Heritage Mazda Towson responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 19, 2021

ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my More

by Nia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Stennett
April 19, 2021

ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all More

by Nia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Stennett
April 16, 2021

I had a great experience at Heritage Mazda! They did my routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. More

by ekoontz75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Stennett
Apr 16, 2021 -

Heritage Mazda Towson responded

Hello If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! , we are very happy to have provided you with such a positive experience!

April 14, 2021

Everyone at Heritage Mazda was great to work with but I need to give a shoutout to Ransey Stimson. As an out of state buyer I was nervous about having a car driven out to me but Ransey took extra care a More

by Orangeman96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ransey Stimson, Al Tajik
Apr 15, 2021 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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