Heritage Mazda Towson
Lutherville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This was the best car buying experience I have EVER had! Best way to describe the staff, they were just amazing. Super helpful, very friendly, and just great. My salesman, Ralph Price was great to work wit Best way to describe the staff, they were just amazing. Super helpful, very friendly, and just great. My salesman, Ralph Price was great to work with! My F&I Manager, Chris Anderson was very thorough with what I was getting with my warranties. And Omid the General Manager was awesome! Even some of the other staff came over to make sure if I needed anything through out my visit and purchase. I absolutely recommend everyone purchase from them! You want a great experience? Go to Heritage Mazda in Towson More
Russ made the entire buying process straightforward and simple. He answered all of my questions regarding my trade-in and financing on my new CX5. This is the 2nd CX5 I have purchased from Heritage, and wo simple. He answered all of my questions regarding my trade-in and financing on my new CX5. This is the 2nd CX5 I have purchased from Heritage, and worked with Russ on both transactions. He is honest, dedicated, and he goes above and beyond to make you feel at ease. More
Nick was friendly and personable. He clearly explained all the service options and details making the process easy and stress free. Happy to have found this dealership and I’m looking forward to working w all the service options and details making the process easy and stress free. Happy to have found this dealership and I’m looking forward to working with them in the future. More
Karl is fantastic. Alert and helpful. He knows his business , He was responsive and gave me a call when work was finished. No waiting for check out- good personal service business , He was responsive and gave me a call when work was finished. No waiting for check out- good personal service More
He is the best!! He is amazing!! I shopped around more than 10dealers, but he gave me the best deal on the phone and made the process really smooth and easy. We will go back there again soon. than 10dealers, but he gave me the best deal on the phone and made the process really smooth and easy. We will go back there again soon. More
I visited dealership for a recall service. The advisor who met me was very courteous and knowledgeable. He also asked me if I needed a ride home and that was very convenient. He called me at the promised who met me was very courteous and knowledgeable. He also asked me if I needed a ride home and that was very convenient. He called me at the promised time and I picked up the car, jibe completely done. More
ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my questions without rushing. Good customer service is hard to find and definitely appreciated when received. Kudos to Nick! Keep up the great work! More
ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all of my questions without rushing. Good customer service is hard to find and definitely appreciated when received. Kudos to Nick! Keep up the great work! More
I had a great experience at Heritage Mazda! They did my routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. This made it a very pleasant and efficient experience. More
Everyone at Heritage Mazda was great to work with but I need to give a shoutout to Ransey Stimson. As an out of state buyer I was nervous about having a car driven out to me but Ransey took extra care a need to give a shoutout to Ransey Stimson. As an out of state buyer I was nervous about having a car driven out to me but Ransey took extra care and delivered a spotless vehicle. His customer service is second to none, he walked me through everything in the vehicle and took the time to answer all of my questions even after a 3 hour drive to me. Al was awesome to work with on the lease of my new Mazda CX-9. He was upfront and transparent on every detail and delivered what he promised. I would highly recommend working with Al towards the purchase of a Mazda! Thank you Al! If you are in the market for a new Mazda, check out Heritage Mazda Towson, they are awesome!!! More