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Heritage Mazda Towson
Lutherville, MD
1,255 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,255 reviews
April 20, 2021
I visited dealership for a recall service. The advisor who met me was very courteous and knowledgeable. He also asked me if I needed a ride home and that was very convenient. He called me at the promised who met me was very courteous and knowledgeable. He also asked me if I needed a ride home and that was very convenient. He called me at the promised time and I picked up the car, jibe completely done. More
by Barakat7900
Employees Worked With
Nick Stennett
Helpful April 19, 2021
ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my makes a customer feel comfortable and I wish I receive customer service like his everywhere I go. He kept me updated on my car and answered all of my questions without rushing. Good customer service is hard to find and definitely appreciated when received. Kudos to Nick! Keep up the great work! More
by Nia
Employees Worked With
Nick Stennett
April 19, 2021
ick S provided exceptional customer service! He truly makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all makes a customer feel comfortable and I wish I could receive customer service like his everywhere I go. He kept me updated on my car and answered all of my questions without rushing. Good customer service is hard to find and definitely appreciated when received. Kudos to Nick! Keep up the great work! More
by Nia
Employees Worked With
Nick Stennett
April 16, 2021
I had a great experience at Heritage Mazda! They did my routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. routine maintenance and had me back on the road in under an hour! Nicholas was very professional and provided timely updates throughout the process. This made it a very pleasant and efficient experience. More
by ekoontz75
Employees Worked With
Nick Stennett
April 14, 2021
Everyone at Heritage Mazda was great to work with but I need to give a shoutout to Ransey Stimson. As an out of state buyer I was nervous about having a car driven out to me but Ransey took extra care a need to give a shoutout to Ransey Stimson. As an out of state buyer I was nervous about having a car driven out to me but Ransey took extra care and delivered a spotless vehicle. His customer service is second to none, he walked me through everything in the vehicle and took the time to answer all of my questions even after a 3 hour drive to me. Al was awesome to work with on the lease of my new Mazda CX-9. He was upfront and transparent on every detail and delivered what he promised. I would highly recommend working with Al towards the purchase of a Mazda! Thank you Al! If you are in the market for a new Mazda, check out Heritage Mazda Towson, they are awesome!!! More
by Orangeman96
Employees Worked With
Ransey Stimson, Al Tajik
April 02, 2021
Ralph & Bo helped me with my purchase. I came from Ralph & Bo helped me with my purchase. I came from Montgomery County to Heritage on the dealerships reputation. Process was smooth and the staff w Ralph & Bo helped me with my purchase. I came from Montgomery County to Heritage on the dealerships reputation. Process was smooth and the staff was professional and accommodating. The car is beyond awesome. Coming to Heritage Mazda in Towson was a No Brainer! Muchos Gracias! More
by saalbern
April 01, 2021
Very professional Car Dealer. The service that was done on my CX-5 was excellent. Good work done!!!!!! I am glad that I purchase my vehicle at this Dealership. on my CX-5 was excellent. Good work done!!!!!! I am glad that I purchase my vehicle at this Dealership. More
by timwall
Employees Worked With
Tony Houston, Hugh Barnett, Karl Cook, Justin Ward
April 01, 2021
Excellent service, will definitely go back when my car needs maintenance. Everything was prompt, professional and the Towson Mazda staff was very courteous. Thank you! needs maintenance. Everything was prompt, professional and the Towson Mazda staff was very courteous. Thank you! More
by bradleygr
Employees Worked With
Justin Ward
March 17, 2021
Ryan Velasquez was really great. My whole perception of car dealerships changed after working with Ryan. I bought a great car, and it was a really good experience. Everyone went out of their way to be plea car dealerships changed after working with Ryan. I bought a great car, and it was a really good experience. Everyone went out of their way to be pleasant and helpful. More
by ABB
Employees Worked With
Ryan Velasquez
