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Heritage Mazda Towson

Lutherville, MD

4.8
1,359 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,359 reviews

January 17, 2022

Dealer offered very good price comparing to others. Entire process was enjoyable. Good experience. Good service More

by LONGTNGUYEN9268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Anushiravani , Paris Tato, Kyle Heidlebaugh
Jan 18, 2022 -

Heritage Mazda Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2022

I traded in my cx5 for a new one and found the experience working with the people at towson mazda to be very pleasant, relaxing and efficient. Everyone was both professional as well as pleasant to be with. More

by Susanbetso62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omid Anushiravani , Russell Allen, Paris Tato, Billten Abiaba
Jan 17, 2022 -

Heritage Mazda Towson responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2022

I just want to say that everyone at dealership made this purchase experience very easy for me. I want to say that Paris Tato went above and beyond to help me with additional questions and provided answers More

by michiscapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Ransey Stimson, Billten Abiaba
January 09, 2022

This was the best experience with a finance person I have ever had purchasing a car! When I decided to make a change on my extended warranty Paris went above and beyond to get this done. Thank you!! More

by AKAJLN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan , Paris Tato, Ransey Stimson
January 08, 2022

Heritage Mazda Towson is the best place to go if you’re looking to get an awesome deal on a safe and reliable car. I’ve worked with them twice now and both experiences have been quick and easy. Thanks to D More

by heplourde21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
December 20, 2021

My salesperson, Rudy was very professional. He exercised a great deal of patients with me as I looked at several cars and asked many question. He went above and beyond to show me how to use all the electron More

by Paulakmcclain
Recommend Dealer
Yes
Employees Worked With
Rudy R.
December 18, 2021

The deal was very easy and Rudy was easy to work with and very knowledgeable. I enjoyed the sales experience More

by dej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Raley
November 05, 2021

Awesome customer service. No run around, just what you want when it comes to buying a car. I highly recommend. More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ransey Stimson
Nov 06, 2021 -

Heritage Mazda Towson responded

Hi Leo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you soon!

November 05, 2021

Daniel is amazing. Very helpful and professional. He gave me a good deal on the car I wanted. Keep up the good work. Thank you Dan. More

by eugchi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Daniel will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2021

Our salesperson, Danny was great, but everything took way too long to accomplish especially as there was only one car available in my model. The sales manager tried to say there was another, but it was alrea More

by Gabriellel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAnny, Al Tajik
Nov 04, 2021 -

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. We’re glad to hear you had a positive experience with our Sales Associate, Danny; however, we sincerely apologize for any extended wait time you incurred during your car-buying experience. Our General Manager, Omid Anushiravani, would like to speak with you to learn more about the situation and address any concerns, but has been unsuccessful in locating your contact information in our database without a last name. We take great pride in maintaining a high level of customer satisfaction and would greatly appreciate the opportunity to rectify any missteps and learn how we can improve. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.427.7957 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We hope to hear from you soon.

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