Heritage Mazda Towson

Best dealership I have ever experienced This was the best experience I've ever had at any dealership. 2 weeks ago I did negotiations with Jody via email on a 2019 Mazda 3 Hatchback Preferred This was the best experience I've ever had at any dealership. 2 weeks ago I did negotiations with Jody via email on a 2019 Mazda 3 Hatchback Preferred. He gave me an offer that no one in PA could come close to and included all possible charges. Nothing was hidden. We drove down Saturday morning and the offer was still exactly as Jody sent me. Bo also was great to work with and showed us the car and setup our test drive. Mitch gave us a great trade in value for the car we came with and even waived a fee that they would incur that we had paid for at another company. Steve took all the time needed going thru all the documents. They were more than fair in our transaction, a pleasure to deal with and the most honest / transparent business you could imagine. I will definitely look to purchase another vehicle from this dealership when the need arises. And BTW, the car is awesome and so much fun to drive with features that I would expect on much more expensive cars!! More

very good customer services. and trustworthy dealership my wife and i bought a Mazda cx5 grand touring premium package 2019 in the beginning of 2019. We came across with this deanship and was the best that my wife and i bought a Mazda cx5 grand touring premium package 2019 in the beginning of 2019. We came across with this deanship and was the best that happened to us. we are from new jersey and traveled 3 hours to buy the car. why? customer services was excellent. very attentive and their responses were quick they did not treat us just another sell. they made sure that our questions were answered and we were happy about it. best price. their price was excellent and there was no hidden fees or different numbers after we arrived. finally. we were in and out real quick. I WANT TO THANK THE PEOPLE THAT WORK WITH ME AND MY WIFE TO GET THIS DEAL: DEVORA JONES KONSTANTINE KOHILAS STEVEN JAKUBIK If anybody ask me for recommendations i will definitely send them your way. Thanks a lot guys. More

No problems. Keep me updated on the progress. Told me about hot coffee. Very pleasant and very helpful. Nice greeting for early morning. Easy check out when work was completed about hot coffee. Very pleasant and very helpful. Nice greeting for early morning. Easy check out when work was completed More

I purchased my new Mazda CX5 back in 2017. I like the Service Dept. Easy oil changes. (Have 5 more). Good customer Service ! Tires rotated and fluids checked. Safety check too ! Service Dept. Easy oil changes. (Have 5 more). Good customer Service ! Tires rotated and fluids checked. Safety check too ! More

It was my first service appointment for my new car. In & out quick while I waiting. There was a Comfortable waiting area. Everyone was very pleasant. out quick while I waiting. There was a Comfortable waiting area. Everyone was very pleasant. More

Gabe was a pleasure to work with. He made the buying experience pleasant which is something I cannot say about many of the other salesman at other dealerships. He cared just as much about our buying exp experience pleasant which is something I cannot say about many of the other salesman at other dealerships. He cared just as much about our buying experience as he did about making the sale. While I hope my vehicle lasts me a while I look forward to doing business with him again in the future. Lavon was also great. He was very personable and had me in and out very quickly. More

They listen closely and take their time to prioritize you and help you through the process. We did not feel rushed and they did everything they could to be sure we had the best experience possible! It was g and help you through the process. We did not feel rushed and they did everything they could to be sure we had the best experience possible! It was great! Thanks, Bo! More

The people there are very nice and keep you informed. The work is always done well (and quick). The waiting room is clean. I trust them. The work is always done well (and quick). The waiting room is clean. I trust them. More

Amazing dealership Heritage Mazda Towson Drove over 200miles to get a Polymetal Grey Mazda3 with Red interior and 6sp. Stick shift . No body had it where i lived . i Worked out a price for t Drove over 200miles to get a Polymetal Grey Mazda3 with Red interior and 6sp. Stick shift . No body had it where i lived . i Worked out a price for the new car and my trade, with Mitch the GM, and when i got there every thing was exactly as we agreed upon . No games and stories as to why they can't stick to the price. That is very impressive when your dealing with a trade they never saw. Thank you Mitch and Ransey for all your time and help. More

One of the greatest teams ever!! U guys rock!!! Drove over 200 miles to get a 6 spd Polymetal Grey Mazda mx5 Miata RF with the red interior. Nobody had it where i lived. In fact... Nobody had it a Drove over 200 miles to get a 6 spd Polymetal Grey Mazda mx5 Miata RF with the red interior. Nobody had it where i lived. In fact... Nobody had it anywhere! Smooth as the stick I was buying, I worked out a price for the new car and my trade with Mitch the GM and sure enough when i got there everything was exactly as we agreed upon. No games or stories of why they couldn't stick to the price etc. That's very impressive when they're dealing with a trade they've never even seen before until I pulled in. A huge thank you to Mitch, Steven, Konstantine and Ransey for all your commitment, time and help. You guys got me into my dream car... Again😉👊 More