Heritage Mazda Towson

Seamless and Effortless Process Bo Hudson served as thr Sales Specialist for my experience. I told him my needs.. My expectations and price range. He and the Heritage finance s Bo Hudson served as thr Sales Specialist for my experience. I told him my needs.. My expectations and price range. He and the Heritage finance specialist (gentleman by the first name of George) put together a deal which on first pass was far better than any competing regional Mazda dealerships. There was no need for us to go back and forth with numbers as the package they offered me was exactly to my needs. Excellent team.. Best car purchase process of my life! Bo Hudson (Sales Specialist) and George (Finance Specialist) are honest, up-front guys who realize that a happy customer is the best path to a successful, happy dealership.. This is so rare at most other places. More

Out of state buyer We first dealt with Bo through the internet about a used vehicle. We came to an agreement on the vehicle and also with a trade in. A few days later we We first dealt with Bo through the internet about a used vehicle. We came to an agreement on the vehicle and also with a trade in. A few days later we travelled to the dealership and completed the deal. Bo was a pleasure to deal with and made the purchase of the vehicle painless. Bo had a lot of the paperwork completed before we arrived making for a quick purchase. The employees at Heritage were a pleasure to deal with and the price of the vehicle and trade in were great. I definetly would deal with Bo and Heritage Mazada again. The only drawback was they tried to sell us many extras for the vehicle that we were not interested in. More

Great service We have never had a bad experience at Heritage Mazda Towson...great dealership! Friendly staff and very dependable...always gets us in and out we will We have never had a bad experience at Heritage Mazda Towson...great dealership! Friendly staff and very dependable...always gets us in and out we will be back More

Add tow hitch and bike rack to CX5 Jason and Jennings helped me get the right tow hitch and bike rack installed on my new CX5. Jennings also suggested and helped me obtain a hitch pin t Jason and Jennings helped me get the right tow hitch and bike rack installed on my new CX5. Jennings also suggested and helped me obtain a hitch pin to secure the rack to the hitch. Very informative and helpful! Great service, really went the extra mile! More

Friendly, Customer oriented service Found my dream car (Mazda Miata) via insurance related car buying service, got a great price and arranged to to test drive the next day. When I arrive Found my dream car (Mazda Miata) via insurance related car buying service, got a great price and arranged to to test drive the next day. When I arrived the car was ready to go. Bo took me through all the pertinent points of the vehicle and quickly helped me review financing and title options, Sarah got my financing paperwork together super efficiently and I was in and out within 90 minutes of agreeing to make the purchase. Everyone was super friendly, very helpful, and worked to make the process easy, no hassle, and enjoyable. They even gave me pizza when, a few hours later, I had to go back and get my prescription sunglasses that I forgot I’d left in my trade-in. The best, most efficient car buying experience I’ve had. More

Everything was great Prompt service. All staff friendly and helpful. Keep you informed. Nice waiting area. Will also give you a ride home and pick you up when your car is Prompt service. All staff friendly and helpful. Keep you informed. Nice waiting area. Will also give you a ride home and pick you up when your car is ready if you prefer. Great customer service! More

Jennings the service was great!! Fast what on time as requested! When I called for the appt I was able to bring it in the same day to my surprise! Fast what on time as requested! When I called for the appt I was able to bring it in the same day to my surprise! More

Horrible customer service This dealership lacks every bit of the term customer service. They make promises and fail to follow through. I will never use this dealership again an This dealership lacks every bit of the term customer service. They make promises and fail to follow through. I will never use this dealership again and I certainly warn everyone interested in buying a new or used Mazda to avoid this dealer at all cost. More

Awesome I shopped several dealers in and out of state. Only one was upfront and not misleading. That was Heritage Mazda in Towson. I have a dislike of car s I shopped several dealers in and out of state. Only one was upfront and not misleading. That was Heritage Mazda in Towson. I have a dislike of car salesmen but can't say enough about Bo Hudson! Great down to earth guy who connects with the consumer! More

Fantastic service Ben was a great sales rep. Did a first class job. Highly recommended and we drove an hour and a half. Well worth the drive Ben was a great sales rep. Did a first class job. Highly recommended and we drove an hour and a half. Well worth the drive More