Heritage Mazda Towson

Excellent service again I ran over a nail and went straight to the dealership. I had my 18 month old with me and Jennings helped me right away. My car was taken care of and I I ran over a nail and went straight to the dealership. I had my 18 month old with me and Jennings helped me right away. My car was taken care of and I was given a loaner. The car was fixed quickly and everyone was very kind and professional. I am continuously impressed by the courteous and professional manner of everyone I deal with at this service center. More

Nice Buying Expierence Went to look for a new car for my wife, we left buying 2 cars, a CX-5 for her and a CX-9 for myself. Never any sales pressure, the Mazda cars speak fo Went to look for a new car for my wife, we left buying 2 cars, a CX-5 for her and a CX-9 for myself. Never any sales pressure, the Mazda cars speak for themselves. Craig was very knowledgeable and was able to provide answers to all of our questions. Sales manager was in my opinion very generous with our trades and with bargaining on the actual price of the vehicles, IMO, I do think he could have reduced the overall pricing a bit more as we were buying two vehicles. I would like to commend the F&I person for doing a marvelous job pertaining to our purchases. More

Stellar service They corrected my steering. I originally tried having it aligned multiple times at a different shop. They fixed the problem in one try. Very competent They corrected my steering. I originally tried having it aligned multiple times at a different shop. They fixed the problem in one try. Very competent and knowledgeable about Mazda. More

Knowledgeable and professional customer service Craig was fantastic to work with during our recent experience purchasing a used Mazda 3. He was very professional and friendly throughout, and clearly Craig was fantastic to work with during our recent experience purchasing a used Mazda 3. He was very professional and friendly throughout, and clearly wanted to see us in a car that was a good fit for our wants and needs. He retrieved a car from a sister site for us to drive that was more in line with what we were looking for and led us through a great overall transaction experience. We’ll absolutely be using Heritage Towson for our maintenance needs and will be back for our next car! Thank you Criag!! More

Good service I stopped in to see if it was possible to gat an alignment without an appointment. It was possible to get the alignment, which was done. While the s I stopped in to see if it was possible to gat an alignment without an appointment. It was possible to get the alignment, which was done. While the service was being performed, I test drove a newer model. Both the service area and sales area people very helpful and friendly. More

Great people awesome dealership If your looking for a Mazda I recommend stopping in talking to craig.hes a great guy very professional and takes time out to meet all of your needs. If your looking for a Mazda I recommend stopping in talking to craig.hes a great guy very professional and takes time out to meet all of your needs. More

Excellent car buying experience Salespeople people were very knowledgeable of the cars and helpful in making this purchase. They were patient and explained all the different options Salespeople people were very knowledgeable of the cars and helpful in making this purchase. They were patient and explained all the different options for each model. More

great deal and helpful service Craig was knowledgeable about the models, friendly, and professional in working to make a great deal come together for us. He also accommodated the sc Craig was knowledgeable about the models, friendly, and professional in working to make a great deal come together for us. He also accommodated the schedules of my wife and I and made it possible for us to complete the sale today. More

Very transparent and helpful My husband and I had a great experience purchasing my new car.Ben was great and was very transparent about costs. Additionally he was flexible and wor My husband and I had a great experience purchasing my new car.Ben was great and was very transparent about costs. Additionally he was flexible and worked with us. We would purchase a car from here again More

Great experience Ben and the other staff were very professional and helpful in my car purchase experience. I look forward to using them for service as well. Ben and the other staff were very professional and helpful in my car purchase experience. I look forward to using them for service as well. More