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Heritage Mazda Towson
Lutherville, MD
1,353 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,353 reviews
August 06, 2024
Rudy was responsive and a pleasure to work with for our seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told by Dave the General Manager, when I called to voice my displeasure about Ben, that he (Dave) wanted to make it right with us and to give him three hours to do so. That was two weeks ago and I’ve yet to hear from the General Manager. The Service Department was outstanding when I brought the car into get a dent removed and I would work with them in a heartbeat. Rudy and Service Department were 10/10, Ben (Finance Guy) 0/10 and Dave the General Manager is a 6/10. More
by lamiller
Employees Worked With
Other Employees :
Tina (Service Department) is a 10/10.also the guy who fixed the dent is a 10/10. And the last who took the scratched out of car for Rudy is a 10/10.
August 03, 2024
I appreciate the help everyone offered me leasing my car. Jenna was very helpful and responsive to my questions. Jenna was very helpful and responsive to my questions. More
by hady
Employees Worked With
Other Employees :
Greg Ellison, Russ Tzvetanov
August 02, 2024
Jenna was straightforward, easy to communicate with and took care of business! Thanks making the process so easy! took care of business! Thanks making the process so easy! More
by jscott17
Employees Worked With
July 30, 2024
Loved Diego, Paulette, Garbriel, Daniel, Paris-all were very friendly, fun, and helpful-very professional. Best car buying experience I have ever had!! Will definitely recommend and be back when I am ready very friendly, fun, and helpful-very professional. Best car buying experience I have ever had!! Will definitely recommend and be back when I am ready for a new car again. More
by TDNANTZ
July 29, 2024
Ralph was the best! He was very knowledgeable on each of the cars I looked at and helped make sure the process ran as smoothly as possible. He was able to work with us t He was very knowledgeable on each of the cars I looked at and helped make sure the process ran as smoothly as possible. He was able to work with us to ensure we reached our payment plan goals and made sure we understood everything that was included / excluded. More
by hannahmcglynn
July 28, 2024
Having problems with cars and inadequate pricing. “M” in Mazda should stand for MORE MONEY. My third Mazda and still not happy but was told I need more money. I need someone to fix this problem or “M” in Mazda should stand for MORE MONEY. My third Mazda and still not happy but was told I need more money. I need someone to fix this problem or I am going to post on Social Media , with info of the salespeople selling “lemons” just to get a commission check !! More
by MaryThompson2
Employees Worked With
July 27, 2024
I had a great experience purchasing my new Mazda working with Patrick. He was very friendly and I felt no pressure. with Patrick. He was very friendly and I felt no pressure. More
by V
July 23, 2024
Ehsan Mehryar is professional, knowledgeable & has provided excellent service on sale and offered great deal. Highly recommend him. provided excellent service on sale and offered great deal. Highly recommend him. More
by Naveen Pathuri
Employees Worked With
July 18, 2024
I had a great experience purchasing my vehicle from Gary Parsons. Dan and Ben were a pleasure to with as well. I highly recommend Heritage Mazda! Parsons. Dan and Ben were a pleasure to with as well. I highly recommend Heritage Mazda! More
by nicholas723
July 04, 2024
We love Heritage Mazda. Paulette was great, so kind, and friendly! Made the buying process so easy. Paulette was great, so kind, and friendly! Made the buying process so easy. More
by m.chykoleigh
Employees Worked With
