Heritage Mazda Towson

I have bought many cars over the years but had never experienced the customer service I received at Heritage Mazda. The whole team was welcoming- Greg was a blast to chat with while waiting for paperwor experienced the customer service I received at Heritage Mazda. The whole team was welcoming- Greg was a blast to chat with while waiting for paperwork to be completed. I would recommend this dealership 10 times out of 10. Great experience! More

I received incredible service from knowledgeable associates interested in matching me with the perfect car for my needs. I never felt a strong "sales" push, and they met me at my comfort level. I'm associates interested in matching me with the perfect car for my needs. I never felt a strong "sales" push, and they met me at my comfort level. I'm delighted with my Mazda and even more pleased with the team at this Heritage location. Thank you! More

The whole process went smoothly. Paris Tato was great to work with pleasent ,and very helpful. Paris Tato was great to work with pleasent ,and very helpful. More

Easy enough buying process, Galen Hilton was super helpful throughout, happy with my purchase and stress free experience. helpful throughout, happy with my purchase and stress free experience. More

Finance Dept, Paris, explained all of the options for extended coverage and service plans very well. He did an excellent job of using the electronic pad and making the experience much better. Who likes s extended coverage and service plans very well. He did an excellent job of using the electronic pad and making the experience much better. Who likes settling on a price of a car only to be "re-sold" on additional items...but Paris was very knowledgeable and great a developing a positive environment and conversation. More

This dealership provided excellent customer service from beginning to end and made the car buying experience pleasant. Special thanks to Nima, Keith, Paris & the rest of the team for a streamlined experienc beginning to end and made the car buying experience pleasant. Special thanks to Nima, Keith, Paris & the rest of the team for a streamlined experience. More

Keith Jones is an excellent salesman. He was knowledgeable, respectful, and friendly. My wife and I learned a lot about pricing and options. The experience was smooth and easy. I highly r He was knowledgeable, respectful, and friendly. My wife and I learned a lot about pricing and options. The experience was smooth and easy. I highly recommend him and will contact him when I return. More

Mazda Towson is a very reputable business all the way around just got service and as usual all business very quick and thorough always around just got service and as usual all business very quick and thorough always More

It was a very no-BS environment. Paris and Rudy were great, and we got right to meat of things quickly and easily. There wasn’t the traditional car dealer run-around to contend wit Paris and Rudy were great, and we got right to meat of things quickly and easily. There wasn’t the traditional car dealer run-around to contend with. We’ve bought two cars from Heritage Mazda now, and I wouldn’t have returned if I felt like we were being mistreated or taken advantage of. More

Very nice, patient, and explains the financial breakdowns in a easy to understand way. Our appointment got delayed and he answered all my questions professionally and broke down the math for my car even t in a easy to understand way. Our appointment got delayed and he answered all my questions professionally and broke down the math for my car even though it was an hour past close :) Thank you!!! More