Heritage Mazda Towson

Personal, honest, and effective I came to Heritage Mazda Towson after emailing with Ralph Price about the offers and rebates I was eligible for in upgrading my CX-5. He told me I cou I came to Heritage Mazda Towson after emailing with Ralph Price about the offers and rebates I was eligible for in upgrading my CX-5. He told me I could get an extra $750 for trade because they are a large and acclaimed Mazda dealer. I came in on my day off and was happy with the selection, negotions and price. I would recommend Ralph to anyone looking for a Mazda to purchase. More

Quick, easy, customer focused I was very impressed how quick and easy it was to work with this dealership. Very thorough. I would recommend this to family and freinds. I was very impressed how quick and easy it was to work with this dealership. Very thorough. I would recommend this to family and freinds. More

Amazing sales service, I came in looking for mid size truck. I ended up going through another dealer but my salesman Bo Hudson actually helped me at other dealership negotia I came in looking for mid size truck. I ended up going through another dealer but my salesman Bo Hudson actually helped me at other dealership negotiate a great rate and deal. From start to finish I was very impressed with heritage Mazdas salesman team and business acumen. I will be buying a Mazda 3 from the. In the next two years as a commuter. Great service!!!!!!! More

Great Service!! From start to finish everyone at the Heritage Mazda dealership of Towson was extremely helpful. They helped find a great deal from start to finish an From start to finish everyone at the Heritage Mazda dealership of Towson was extremely helpful. They helped find a great deal from start to finish and helped facilitate the process the entire way. They even helped get insurance set up and stayed with me the whole way to offer their experienced opinion. They were short staffed during the later hours but remained friendly and got all the work done as fast as could be expected in those conditions. Great dealership with great salesmen. Would recommend to anyone looking for a new or used Mazda or any car at all. More

This is how car buying should be Just bought a 2014 Mazda 6 with the help of Bo Hudson. This is the second car I'm buying from this dealership. I came back to this dealership because Just bought a 2014 Mazda 6 with the help of Bo Hudson. This is the second car I'm buying from this dealership. I came back to this dealership because I had such an awesome experience the first time. Needless to say, another awesome experience. Bo is very down to earth, not pushy at all and he is just glad to help make the car buying process so easy. More

Amazing Car Buying Experience This is by far the best dealership I have ever gone to. I had to buy a new car relatively quickly as our last car had been totaled. I went through m This is by far the best dealership I have ever gone to. I had to buy a new car relatively quickly as our last car had been totaled. I went through many dealers and had experiences ranging from meh to ok. When I got to Heritage Towson Mazda, and met the salesperson we had contacted Tom Perreault I knew this is where we were going to buy our CX9. I highly recommend Tom because he is very understanding and patient. He works to find what you need and will do anything he can to help you out. He is very knowledgeable about the Mazda brand and used his knowledge to help us reach our decision. He was never pushy or aggressive and didn't try to sell you another car that you didn't want. Our buying process was smooth and we left very happy! Walked in, got an awesome price, and drove out, simple! The GM James Utermohle was very kind and helped us to get a price we couldn't refuse! Also dealt in financing with Sang Dang very nice guy and quickly helped us to understand all the options available to us and also not pushy about extras. Brett Fader also assisted us with finance and he too was very helpful in completing our purchase. We drove over an hour to get to this dealership in rush hour traffic after leaving my job at the hospital, and I would do it again for my next car because the customer service is just that good! More

Easy no fuss Wasn't looking for a salesman. I knew what I wanted and these guys made it easy. Thanks to all for quickly getting me out so I could drive my new car. Wasn't looking for a salesman. I knew what I wanted and these guys made it easy. Thanks to all for quickly getting me out so I could drive my new car. More

Wonderful buying experience I can't say enough nice things about Gregory Lineberry and the Towson Mazda staff. I came in to buy a used CX-5 that I found online and the entire pur I can't say enough nice things about Gregory Lineberry and the Towson Mazda staff. I came in to buy a used CX-5 that I found online and the entire purchasing process went smoothly. Greg was great to work with, courteous, relaxed and with no high pressure sales tactics. They knew I was driving a long distance to get there and when I got there, early by the way, the car was already cleaned up and ready for the test drive. My wife liked the experience so much, she wants to drive the hour and half again to buy our next Mazda. More

Mike Edwards: BEST customer service @ Heritage Mazda Towson Dear Heritage Mazda (Towson) Leadership: Re: Mike Edwards: the BEST customer service! I ordered a 2017 Mazda MX5 Miata RF Launch Edition (back i Dear Heritage Mazda (Towson) Leadership: Re: Mike Edwards: the BEST customer service! I ordered a 2017 Mazda MX5 Miata RF Launch Edition (back in Sept. 2016) and had it delivered to Heritage Mazda Towson (and took delivery in late January 2017). From the get-go, Mike Edwards made the process pleasant and truly effortless. In particular, within the last two weeks before its arrival at the dealership, Mike was incredibly communicative with updates and responses to any questions and concerns that I had, from financing, Miata accessories, to how to set up bluetooth! Mike’s “Can Do, Will Do, Happy To” level of service was sincerely appreciated and refreshing. During the final transaction and delivery, Mike and the whole Team (including Jody Desell, Jennings McManus, Bryan Williams, and Brett Fader), made the experience enjoyable and special - as this was the first, brand new car I have ever purchased (and my third Mazda)! Mike truly made me feel like one of the group; everything and everyone's attitude was professional, informative, helpful, welcoming and performed with patience and a warm smile. With this kind of winning combination of incredible customer service and exciting Mazda vehicles, I plan to keep on coming back to Mike Edwards and Heritage Mazda Towson for a very long time and would recommend them to all friends and family. Because of Mike Edwards and your dedicated group, I am a very happy and satisfied Mazda customer (yet again)! I am what happens when Team.Works. Best Regards, Nestor Zabala, AIA More

A very fine car-buying experience Best car-buying experience ever, and we've been buying cars for 40 years. Tom Perreault is a knowledgeable salesman, with a calm demeanor. He was qui Best car-buying experience ever, and we've been buying cars for 40 years. Tom Perreault is a knowledgeable salesman, with a calm demeanor. He was quick to respond to questions, and knew the Mazda lineup thoroughly. Never pushy, very patient with all our questions. We plan to return to Tom and Towson Mazda later in the year to buy another Mazda. (We've had a week to reflect on our experience, and that decision remains solid.) A true no-hassle experience, and I hope that our family will seek out Tom and Heritage Towson Mazda when it's their turn to buy a car. More