Heritage Mazda Towson

Mazda CX-9 2016 Always feel welcome when I walk in the door. I personally have bought 4 CX-9 vehicles . 2013,2014,2015, and now 2016. My wife has bought a 2014 and 2 Always feel welcome when I walk in the door. I personally have bought 4 CX-9 vehicles . 2013,2014,2015, and now 2016. My wife has bought a 2014 and 2016 CX -5 vehicles. My daughter leased a 2013 CX-5 and my son-in- law a Mazda six. We have loved all of the vehicles! And the service and sales staf are the best! More

Competitive prices, quick and easy Had an overall great car buying experience here. We shopped around online for a while and these guys gave us the best price as well as a great rate. E Had an overall great car buying experience here. We shopped around online for a while and these guys gave us the best price as well as a great rate. Everyone we talked with was very friendly and easy to work with. It was a bit of a drive to get here but well worth the trip. No surprises when we got there, and aside from the usual maintenance package sales pitches at the end, fairly quick and painless. In and out with the car in an hour and a half so no real complaints. More

Low Pressure Sales Team After two months of research, and dealing with many dealerships, and sale people, I just bought a new Mazda at this dealership. I worked with Tom Perr After two months of research, and dealing with many dealerships, and sale people, I just bought a new Mazda at this dealership. I worked with Tom Perreault. He was knowledgeable, very helpful, accommodating and very low pressure. After the sale there was some paperwork that I needed to provide for their records, which I didn't have with me when I made the purchase. Rather than having me come back in with the paper, Tom came by place of business to pick it up. Very accommodating!!! Thanks Tom. More

Excellent care/support We walked into Heritage Mazda with the goal of trading in our 2015 Mazda for a new vehicle. Mr. Hudson and Mr. Sang made the process very smooth; they We walked into Heritage Mazda with the goal of trading in our 2015 Mazda for a new vehicle. Mr. Hudson and Mr. Sang made the process very smooth; they were able to accommodate our special circumstances (moving to a different state, needing out-of-state registration, etc) and were incredibly nice. More

No Pressure Experience Title says it all. They didn't try to upsell me and they didn't hassle me with endless emails and phone calls. Given the extra options I add, I feel l Title says it all. They didn't try to upsell me and they didn't hassle me with endless emails and phone calls. Given the extra options I add, I feel like I got a pretty good price, More

My Dealer for life! Buying a car is normally a very stressfull event. NOT so at this dealership! From start to finish, an awesome experience! Bo is very knowledgable, ver Buying a car is normally a very stressfull event. NOT so at this dealership! From start to finish, an awesome experience! Bo is very knowledgable, very informative and personable! No pressure, no hard selling tactics. Zang was amazing in finance as well! Everyone I came in contact with were wonderful. These folks know the art of customer service. Come see these folks for your new car, you won't be disappointed! More

Buying from Greg Lineberry was quick, fair, and respectful Two weeks ago, I walked into Heritage Mazda Towson and was greeted by Greg Lineberry. Three days later I was the proud owner of a new, Soul Red Mazda Two weeks ago, I walked into Heritage Mazda Towson and was greeted by Greg Lineberry. Three days later I was the proud owner of a new, Soul Red Mazda 3! I had a lot of options and many dealerships trying to sell me a car. Greg made the experience very enjoyable and low stress. He guided me and then my wife through a pleasant test drive experience; providing information on the car without being pushy, disingenuous, or disrespectful of the process. He did not try to sell us the car on the spot or keep us at the dealership when we were ready to leave. He answered our questions and asked for our business. When we decided the Mazda was the right car for us, he jumped into action, getting us the car that day for a fair price while efficiently leading us through the sales process. He did not try to up-sell us or play any games. I highly recommend Greg and have already passed his name on to a colleague who is in the market. More

Buying a Car I stopped by Heritage Mazda Towson just to look at a used car and after being given a ride and an opportunity to ask a series of questions, I announce I stopped by Heritage Mazda Towson just to look at a used car and after being given a ride and an opportunity to ask a series of questions, I announced I would buy the car and therefore remained most of the remainder of the day completing the transaction. My salesman Ralph Price was a buyer's dream, answering all my questions patiently and completely. The manager, Sang completed the deal with open communication and efficiency and could not have been kinder or nicer. Thank you Heritage Mazda Towson for helping me buy the car I wanted with the deal I could afford. Jacqueline Pontious Hampstead, Maryland More

Outstanding! On Saturday evening I walked into Heritage Mazda Towson with my boyfriend, in need of a new vehicle but not quite sure of my options. A few hours late On Saturday evening I walked into Heritage Mazda Towson with my boyfriend, in need of a new vehicle but not quite sure of my options. A few hours later I was driving away in a beautiful 2016 Mazda 3! I had considered other compact cars in its class, but in the end the M3 just couldn't be beat for its attractive styling and zippy handling. When we first pulled up, we noted that the dealership was on the smaller side, but don't be fooled - there were numerous choices available to me, in every model and package I was interested in; (plus, you only need one, when it's the right one!) And, I found I actually preferred the smaller size to the larger big lot dealerships - comparatively, at Heritage I never once had the feeling of being rushed, overlooked, or lost in the shuffle. And, wow: I felt like I struck customer service gold by working with Sales Associate Michael Adelman. Michael was so friendly and energetic and made us feel genuinely at ease. Most important to me of all, he was highly informative and really took his time to answer all my questions - and I had a lot of them! His approach was essential in helping me make a decision that I truly felt good about. Michael and his team kept the process moving along efficiently and professionally, and I can honestly say I am looking forward to working with them again. Lastly, I should add that my boyfriend, who accompanied me though the entire process, had recently gone through the car buying experience himself (eventually purchasing another popular sedan make from one of the area's largest chains). While he's definitely satisfied with his car, he described the dealership experiences between his and mine as being like night and day. He was so impressed with the level of service at Heritage Towson that he said if he had known about Heritage back when he was purchasing, he absolutely would have gone to them first and would probably be in a Mazda now, too! Next time :) TLDR; Highly, highly recommend Heritage Mazda Towson. Ask for Michael for an impeccable customer service experience! More

Great experience. Greg was awesome. Great experience overall. Our sales rep, Greg Lineberry, was awesome and worked with us to make sure we got what we wanted. In fact, everyone at th Great experience overall. Our sales rep, Greg Lineberry, was awesome and worked with us to make sure we got what we wanted. In fact, everyone at the dealership was great. When my wife was waiting at the dealership with our crying baby, they were awesome about it, coming over to say hi and play with her. Highly recommended. More