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Heritage Mazda of Bel Air
Fallston, MD
1,882 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,882 reviews
March 23, 2019
Efficient, polite, trustworthy Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits ther Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits there. I have never had a bad expience. More
by Ktdidgood
Employees Worked With
Bobbi Gress, Robert Thomas, Jordan Skowowski
March 23, 2019
Honda CR-V Used Car Inquiry My wife and I recently lost our two older vehicles in car accidents. We were considering possibly purchasing two used CR-Vs, one low mileage plus an My wife and I recently lost our two older vehicles in car accidents. We were considering possibly purchasing two used CR-Vs, one low mileage plus an older one with more mileage. Due to great financing for a new CR-V, we chose new, but as soon as we are able my intent is to return and have Ken Arment help me find a replacement vehicle to get to and from work. In my dealings with Ken, we found him to be very professional, knowledgeable, and sincere in helping us - I would be very disappointed if we couldn’t work with him in the future. Over my lifetime of buying vehicles, I wish I had developed a great relationship with him years ago. In my opinion, he is a great asset for the Heritage Mazda Bel Air sales team! I have no negative comments, only good about Ken and the help he provided. Best wishes to all of you for a successful and profitable 2019! Steve McCurdy More
by Steve McCurdy
Employees Worked With
March 22, 2019
Fantastic!!! Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfi Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfied More
by Joeyd
Employees Worked With
Jordan Skowowski
March 22, 2019
Excellent Service. Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about m Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about my time and my bottom line. More
by Maz
Employees Worked With
Jordan Skowowski
March 19, 2019
Very pleased My visit to Heritage Mazda was pleasant experience. I needed to get two recall notices attended to. It only took a few minutes to get the paperwork do My visit to Heritage Mazda was pleasant experience. I needed to get two recall notices attended to. It only took a few minutes to get the paperwork done when I dropped the car off and I was on my way with a complementary loaner. I received a call from the service manager telling me of some other minor problems with the car that they found during the inspection. They completed all of the work by 12:30 pm. That's only 3 hours from start to finish. Not bad. More
by Dave m
Employees Worked With
Robert Thomas
March 19, 2019
Excellent experience Friendly and courteous service, very professional. All work was done on time according to the appointment I made. Free coffee and very comfortable wai Friendly and courteous service, very professional. All work was done on time according to the appointment I made. Free coffee and very comfortable waiting area. More
by Jane305
Employees Worked With
Robert Thomas
March 19, 2019
Very good service Very solid service from Paul. He was very patient, attentive, and just a genuine guy. Wants his customers to be happy, and did everything he could to Very solid service from Paul. He was very patient, attentive, and just a genuine guy. Wants his customers to be happy, and did everything he could to get me in my perfect car. More
by Chrisamartin21
March 18, 2019
Positive people who willing to work with you and listen I am giving them this rating on my experience from the sale to the finance experience. Amy was fantastic and she gave me the best car buying experien I am giving them this rating on my experience from the sale to the finance experience. Amy was fantastic and she gave me the best car buying experience I have ever had . It was a pleasure dealing with her. Compared to the other dealers I dealt with it prior to buy from Heritage Mazda More
by Markoooo
Employees Worked With
Amy Kemery
March 16, 2019
Great experience Buying a new car is a big deal to me, so I was a little anxious starting out. The process was smooth, everyone was friendly, and they Made it easy for Buying a new car is a big deal to me, so I was a little anxious starting out. The process was smooth, everyone was friendly, and they Made it easy for me. I love my CX-5 and I’m very happy with the purchase and process. More
by MJ
Employees Worked With
Ryan Lueckert, Wil Wells
March 13, 2019
Outstanding service From the greeting at the door to the financial team to exiting the dealership with my new vehicle....the service was AMAZING. I would recommend Mazda From the greeting at the door to the financial team to exiting the dealership with my new vehicle....the service was AMAZING. I would recommend Mazda Bel Air More
by Kesha
