Best car buying experience I have had thus far out of any dealership. Steve Ward was phenomenal to work with. Fair, honest, personable, and timely.
No pushy selling but well supported. Fair price. Shorter time for final close would be nice but several hours may be inevitable with mandatory docs, finance details, and detailing before handoff.
"What a delightful surprise!"
Precise, accurate, caring, thorough, knowledgeable, thoughtful, and kind. No hassle, no pressure, just pure plain simple family experience. After chrysler, buick, nissan, jeep, and ford experiences ~ this dealership wins the trophy!
"Great, No Stress buying experience "
By far the best car buying experience I have had! Steve and Ryan were very pleasant and extremely informative and Jason worked diligently to make the purchase easier before we even arrived
"A wonderful place to buy a car."
Steven Ward was my salesperson and he was fantastic. He put me at ease on the test drive when I had not used a stick in 15 years. He got me a great deal and even picked me up at my home and gave me a ride to the dealership to pick up my car. If that is not above and beyond, I don't know what is!
Before I left the lot with my new Miata, Chris explained everything I needed to know to drive my new car safely. He even set up my cell phone and radio so I could use them right away. I highly recommend Heritage Mazda of Bel Air.
"Great service and trade-in value"
- C. M.
My salesman, Paul Gallo, was phenomenal; as was the finance manager, Ryan Lueckert. They called me back promptly and worked hard to get me a great deal. I was also helped by another salesaman at one point, Stephen Ward, and Jordan in the service department. Everyone welcomed me to the “family” and was friendly and helpful!
"Amazing Manager "
Devon Gidding made my car buying experience stress free at a VERY stressful time. Amazing work by all involved. Everything was done over text and I picked up my car the next day.
Great experience. This team made buying a car easy. They took the stress out and the pressure off. Go here if you want to drive a Mazda.
Great overall experience. We did two test drives, one for me one for my wife, and Mr. Ward was very patient with us. Great customer service.
"Good Leasing Experience"
I appreciated that the sales rep was straightforward and interested in working with me and getting to a deal. I didn't feel pressured or like the dealership was trying to nickel and dime me. The lease paperwork was quick and my rep did a nice job orienting me to my new car.