"Friendly and helpful staff"
Salesman Steve came right over to us and assisted us right away. Very informative on the car we were looking at, very friendly. Got us out on the road quickly for a test drive and then assisted us through the purchase process. It was busy and and took a little longer getting through finance, but once there Ryan breezed through that process to get us on our way.
"2018 Mazda3 Grand Touring"
Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that worked.
This was my second vehicle through this dealership and it was certainly not my last as I still want a CX5 for the wife.
"Super speed car buying experience!!!"
- Donna RN
Dealership was receptive and really worked with us to get a car!! Steve Ward was great and really explained the car details to me, especially the safety details.
Best car buying experience I have had thus far out of any dealership. Steve Ward was phenomenal to work with. Fair, honest, personable, and timely.
No pushy selling but well supported. Fair price. Shorter time for final close would be nice but several hours may be inevitable with mandatory docs, finance details, and detailing before handoff.
"What a delightful surprise!"
Precise, accurate, caring, thorough, knowledgeable, thoughtful, and kind. No hassle, no pressure, just pure plain simple family experience. After chrysler, buick, nissan, jeep, and ford experiences ~ this dealership wins the trophy!
"Great, No Stress buying experience "
By far the best car buying experience I have had! Steve and Ryan were very pleasant and extremely informative and Jason worked diligently to make the purchase easier before we even arrived
"A wonderful place to buy a car."
Steven Ward was my salesperson and he was fantastic. He put me at ease on the test drive when I had not used a stick in 15 years. He got me a great deal and even picked me up at my home and gave me a ride to the dealership to pick up my car. If that is not above and beyond, I don't know what is!
Before I left the lot with my new Miata, Chris explained everything I needed to know to drive my new car safely. He even set up my cell phone and radio so I could use them right away. I highly recommend Heritage Mazda of Bel Air.
"Great service and trade-in value"
- C. M.
My salesman, Paul Gallo, was phenomenal; as was the finance manager, Ryan Lueckert. They called me back promptly and worked hard to get me a great deal. I was also helped by another salesaman at one point, Stephen Ward, and Jordan in the service department. Everyone welcomed me to the “family” and was friendly and helpful!
"Amazing Manager "
Devon Gidding made my car buying experience stress free at a VERY stressful time. Amazing work by all involved. Everything was done over text and I picked up my car the next day.