
Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,912 reviews
Robert was great! Robert Thomas was my service advisor when I went in for an overdue service appointment. He helped me figure out the services I needed from different p Robert Thomas was my service advisor when I went in for an overdue service appointment. He helped me figure out the services I needed from different packages while also trying to keep the cost down where he could. He made me feel like a valued customer and I really appreciate his help! More
Excellent Experience I went into Heritage Mazda looking for a specific Mazda 3 that was advertised on the web site. I found the car and was able to purchase it with zero I went into Heritage Mazda looking for a specific Mazda 3 that was advertised on the web site. I found the car and was able to purchase it with zero sales pressure. If you are in the auto market, I recommend you stop by Heritage Mazda for a hassle-free experience. Steve Lescrinier, Elkton, MD More
Peggy's car The service was great and the salesman, Wil Wells, was great to work with as well as Garrett Evans. It was a smooth transaction. Everyone was very c The service was great and the salesman, Wil Wells, was great to work with as well as Garrett Evans. It was a smooth transaction. Everyone was very courteous, polite and friendly. I have known Wil Wells and have been coming to this dealership for 26 years. The service is #1! This is our 4th Mazda purchased at this dealership. Wil always seems to find a way to keep me in my budget area. He gets me what I want and what I can afford. Great people! : o ) More
Andre was very professional! We had a great experience having Andre as our salesman. He was knowledgeable about the product and very friendly. He definitely takes his job to the n We had a great experience having Andre as our salesman. He was knowledgeable about the product and very friendly. He definitely takes his job to the next level. We would definitely recommend him to our friends and family. We were greeted warmly from other staff as we walked in the door. Go to this location and buy a car! More
Great Service as always! I have been coming here for 15 years and the service is always top notch, they are very efficient and get me back on the road in no time! Thanks R I have been coming here for 15 years and the service is always top notch, they are very efficient and get me back on the road in no time! Thanks Robert for another great visit! More
3rd Times a Charm! This is my third car purchased at Heritage with Wil. He always goes above and beyond and makes sure that I get what I want. This is my third car purchased at Heritage with Wil. He always goes above and beyond and makes sure that I get what I want. More
Pleasant car buying experience Ruth, Gene, and Ryan made buying our new Mazda a very smooth and efficient process. Not what I expected when I walked in based on experience with othe Ruth, Gene, and Ryan made buying our new Mazda a very smooth and efficient process. Not what I expected when I walked in based on experience with other dealers. We went in with low expectations which were far exceeded. Very good experience with them. More
No pressure Great visit with no sales pressure. Honest saleman who took his time to explain the workings of the vehicle. A much better experience than another la Great visit with no sales pressure. Honest saleman who took his time to explain the workings of the vehicle. A much better experience than another large dealership in the area. More
Going the extra mile is an understatement. These guys did more work for me than I did for myself while searching for a newer vehicle. Stayed in constant contact with me about different types of These guys did more work for me than I did for myself while searching for a newer vehicle. Stayed in constant contact with me about different types of vehicles, even tho I came in and was adamant about what I wanted. They gave me several options, and they worked around my budget. And since my credit was not the greatest, they took the time to make some things happen for me when I thought all was lost. I'll be send my family in there next. Fantastic job. More
We flew 600+ miles for this car! My husband and I had the pleasure of working with Andre Coleman (sales) and Garrett Evans (finance) during our purchase of our 2nd Mazda CX-5. Our fir My husband and I had the pleasure of working with Andre Coleman (sales) and Garrett Evans (finance) during our purchase of our 2nd Mazda CX-5. Our first experience at a local dealer in Kentucky was not a great one- so we knew we felt ok with traveling some distance to buy the car we knew we wanted. We never dreamt we would be hopping on a flight out to Maryland 12 hours later. We knew this was a big risk to take to fly out without even sitting in the car. Thanks to Andre pulling his weight on the front end, he made for the smoothest car-buying experience we’ve ever had. We found this car listed on cars.com, and the listing was too new to have any pictures. We had been searching for a week and were on a time crunch to get a car since our first beloved CX-5 was recently totaled. Andre went out of his way to text and email us pictures of a car that had just been posted, and he coordinated a driver to pick us up from the airport to get us to the dealership, about 45 minutes outside of Baltimore. He stayed in contact with us the whole way. We felt treated with respect and value the entire time. Garrett helped us find the best financing option and got the ball rolling early on. He didn’t try to sway us one way or another for any special packages that didn’t fit our needs- which was a breath of fresh air. He was also instrumental in helping us realize we could get money back on the last service package we purchased from the car that was totaled. He went above and beyond to make himself available for any questions we might have even after the sale. Both gentlemen even gave us recommendations for where to eat in town to celebrate our purchase! For a leap of faith and calculated risk, this was a very positive purchasing experience; we walked away very happy! We are grateful we got to work with Andre and Garrett. More