Heritage Mazda of Bel Air

Not as bad as I expected The only negative thing I can say is I didn't purchase the vehicle I intended to buy, because it had already been sold. I ended up buying one slightly The only negative thing I can say is I didn't purchase the vehicle I intended to buy, because it had already been sold. I ended up buying one slightly older and significantly less expensive. The most surprising thing was the sales team didn't try to push me into a newer model. I told them what I was interested in and they worked with me to get me a vehicle I not only would want to own but also save me money. More

Epitome of customer service From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in qui From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in quite some time. Ken definitely demonstrated his ability to work well under pressure as I had to be out of the dealership by a certain time and he handled everything beautifully. The dealership was very clean and inviting. The staff looked happy and appeared to work well together. I observed other customers receiving the same attentiveness and care such as myself. I have already told my friends and family about my great experience. Keep up the good work. More

Amazing Experience My husband and I have purchased five vehicles from Wil and Ryan. Wil and Ryan have gone above and beyond to make us completly satisfied and treat us My husband and I have purchased five vehicles from Wil and Ryan. Wil and Ryan have gone above and beyond to make us completly satisfied and treat us like family! Each purchase has been an enjoyable experience! Their experience, expertise, and honesty is unmatched in this industry! We always express to our friends and family how happy we are and to visit Heritage for an amazing and professional experience! We will not purchase from anyone else! Mazda Customers For Life, Ashlee and Richard LaRocco More

New Vehicle Purchase This was my 4th new vehicle purchased through Will Wells. He always makes you feel that you are part of the Heritage family. I also have all of the se This was my 4th new vehicle purchased through Will Wells. He always makes you feel that you are part of the Heritage family. I also have all of the service done at Heritage. Will definitely be back again! More

3rd Car from Uncle Will and Heritage Mazda Just bought mt third car from Heritage Mazda and Uncle Wil Wells has been our salesman each time. The entire staff is very friendly and goes out of t Just bought mt third car from Heritage Mazda and Uncle Wil Wells has been our salesman each time. The entire staff is very friendly and goes out of their way to get you the best deal they can. Garret Evans in finance worked to get me the best deal and even helped me makes some changes the day after we had finalized the paperwork when I discovered a better alternative. More

Awesome buying experience Ken was very helpful in locating and purchasing my son's first car. He made the entire experience enjoyable. Mike in service, was extremely helpful in Ken was very helpful in locating and purchasing my son's first car. He made the entire experience enjoyable. Mike in service, was extremely helpful in addressing a few minor service issues with the vehicle. I look forward to working with them again. More

Great Deals! Devon and Paul were the best and made sure we got the best deal. We did the deal over the phone and when we went to pick up the Mazda CX9 it was as e Devon and Paul were the best and made sure we got the best deal. We did the deal over the phone and when we went to pick up the Mazda CX9 it was as expected and no deal changers! More

Awesome! My experience here was awesome! I had help from Justin Ledbetter and Devon Giddings. They were both very friendly and informative while helping me pic My experience here was awesome! I had help from Justin Ledbetter and Devon Giddings. They were both very friendly and informative while helping me pick the perfect car! More

They worked with me to get me the car I wanted! The Mile one Mazda in Bel Air worked with me. From the very beginning, they helped set up test drives and made sure what I was interested in was avail The Mile one Mazda in Bel Air worked with me. From the very beginning, they helped set up test drives and made sure what I was interested in was available to drive. Kenny was great at explaining all the features of the cx3 and cx5. He worked with me when I wasn't feeling the cx3 and decided that the cx5 was the car I really wanted to drive off with. Each sales or finance person I came in contact with was super friendly and accommodating. It felt like buying from family, they were that awesome. Kenny even went out of his way to deliver my new car-freshly detailed and washed, to my friend's home near by because he knew coming back to the dealership was out of the way going home. Great place, great experience! I definitely recommend this location if you want a mazda! More

Great car buying experience Was shown multiple options and trim levels were thoroughly explained in detail. Allowed me to take a great test drive. Ran multiple financing option Was shown multiple options and trim levels were thoroughly explained in detail. Allowed me to take a great test drive. Ran multiple financing options for me. More