Heritage Mazda of Bel Air - Service Center
Fallston, MD
219 Reviews of Heritage Mazda of Bel Air - Service Center
Service Department Their service department is brilliant. They really do take care of you, even when you have unexpected things happen to your vehicle. I truly believe t Their service department is brilliant. They really do take care of you, even when you have unexpected things happen to your vehicle. I truly believe that they truly do care. I have been a Mazda owner since 2014 and the service department have never let me down. I could gush all day about them, but I think you get the picture😊 More
Normal oil change service. The service was fast, complete and correctly done. Service writers were courteous and knowledgeable about my vehicle. I would recommend that people t The service was fast, complete and correctly done. Service writers were courteous and knowledgeable about my vehicle. I would recommend that people take their Mazda there for any sort of work to be done. More
Completed recall service and other needed services Jordan is very helpful and courteous and explained everything that was taken care of & also helped me with coupons. Very important to me, being retire Jordan is very helpful and courteous and explained everything that was taken care of & also helped me with coupons. Very important to me, being retired More
Like Family Great people. Great service. Always willing to go the extra mile. I love these guys. My husband and I have purchased 3 cars here since 2009. Great people. Great service. Always willing to go the extra mile. I love these guys. My husband and I have purchased 3 cars here since 2009. More
Amazing customer service, top notch work! Iv been going to this dealership since i moved to area. Every visit i am greeted with smiles and quick service turn around time. Jordan has alweays h Iv been going to this dealership since i moved to area. Every visit i am greeted with smiles and quick service turn around time. Jordan has alweays helped me with getting my car serviced, he has always been able to help me and work with me when im in a tough spot. My car runs like a champ after every visit. Im sad to see Jordan go but im happy for him and his new endevours! This will always be my dealership. More
Wonderful Service Dept Robert is simply awesome. The service department is always courteous and professional. I will continue to come back to have my Mazda serviced here bec Robert is simply awesome. The service department is always courteous and professional. I will continue to come back to have my Mazda serviced here because it’s worth the drive. More
Mazda Bel Air Service This is my second time getting my CX-5 serviced here. Each time, Jordan (along with all other employees I encounter) are incredibly friendly and helpf This is my second time getting my CX-5 serviced here. Each time, Jordan (along with all other employees I encounter) are incredibly friendly and helpful. All services were completed quite quickly after I dropped off my car before they opened, and I was out in 2 mins with a smile after work. 10/10 More
Honest Service; I had my first service for my new Mazda 6. Every time I come to Heritage the staff is attentive, and extremely helpful. They are patient and want to b I had my first service for my new Mazda 6. Every time I come to Heritage the staff is attentive, and extremely helpful. They are patient and want to be sure all questions are answered and understood. I also bought a cargo mat from the parts department - my first interaction with them. They have the same helpful attitude, and 'installed' my cargo mat for me. They didn't know I'd had some back troubles this week... so this was doubly appreciated! Thanks to all the Heritage team - they really make an effort to provide excellent service, and they do. MJ More
Bad brakes My service representative was knowledgeable attentive and kept me in the loop. I knew how much I was paying which was a relief. Thank you! My service representative was knowledgeable attentive and kept me in the loop. I knew how much I was paying which was a relief. Thank you! More
Great customer service The staff at Heritage Mazda's service department has always provided me with excellent service each time I bring my 2012 Mazda 3 in for service. The m The staff at Heritage Mazda's service department has always provided me with excellent service each time I bring my 2012 Mazda 3 in for service. The most recent visit was to diagnose what was causing the check engine light to come on. More