"The best buying experience "
I went in to find what I thought I could afford (a used vehicle) and wasnt sure on my credit. I explained this to Ken Arment and he said not a problem and brought Ryan the Fiancee guy ran my credit I looked around at a few cars till Ryan was done with that. He came back and I was looking at a new Mazda 3 Sport he Ken and myself talked and I said that I want that. I was in and out of the dealership in 4 hours with my brand new 2018 Mazda 3 Sport. These 2 gentlemen and Devon are definitely the 3 men to see if your looking for a car. They make you feel as though your talking to a family member.
"Another Wonderful experience with Mazda Belair! "
Just purchased my 2nd cx5 from this dealership. I had the pleasure of working with Ken Arment again. Ken took the time to find out what I wanted in my new cx5 and definitely delivered, I couldn’t be happier! Ryan Lueckert did my financing and made the whole process extremely easy and smooth! I highly recommend both Ken and Ryan! They are absolutely wonderful. Will continue to recommend to my family and friends!
I was very stressed when I walked into Heritage Mazda. Then I met Ken. He made the car buying process very easy and also quick. Only needed to look at and test drive one car! It's perfect. I love it.! Ken found the car and Gene worked the trade-in and offer with me and I left a very happy customer.
"Problem resolution "
I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car at this dealership and have had both of my vehicles serviced here multiple times. Very disappointied.
"Absolutely amazing experience"
Absolutely an amazing experience. Worked with Ken from start to finish, amazing customer service, and he delivered the car to our front door! A++. We look forward to doing business in the future with Ken.
"Never the runaround"
I never have to worry about being charged for things I don't need. Robert and the rest of the team treat me well! Unlike other car dealerships,this service department is trustworthy.
"Trying to save money."
This dealership is fantastic when it comes to helping the buyer. Whether you want to save on payments or move up to a newer vehicle, they will give all it takes to get you where you want to be. They will bend over backwards to help if they can.
It was time to trade in my Mazda....and time is my toughest challenge. My schedule makes time a precious commodity. On the spur of the moment, an appointment cancelled and I gave super-salesman Ken Arment a call. I told Ken what I was trying to do with my trade in, the change in my commuting and asked if he could he help me AND get me out the door in time for work. Ken is true PRO. No problem can you be here within the hour? The thing with Ken is that he listened to exactly what I said and responded to my request. He wasted no time and presented my best options- which were all good- btw! He was clear and gave me all of the information I needed to make the decision that would work best for me. As soon as I got in the car I knew it was the one and I'm so so SO happy! It has taken me awhile to post this because things just went non-stop since I left the dealer. If Ken had not helped me that evening it would have been weeks before I could have gotten into the dealership. On top of everything else- I added a remote start and Ken took care of the installation arrangements and scheduling- which was no easy feat-he maneuvered around my schedule and I can't thank him enough! If he had not coordinated for me, I don't know when I would have scheduled it. No pressure-just outstanding service and assistance finding the best car for you- and that is what sales should be! -Zoom Zoom!
"Sales and Service"
Just went in for service. As always Robert is a consummate professional. He represents the dealership well without being too pushy in regard to work that needs to be done. He's conscientious, courteous, knowledgeable and a true gentleman. That's why I always request him when we bring our vehicles in..
This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've never been let down.