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Heritage Mazda of Bel Air - Service Center

Fallston, MD

5.0
225 Reviews

225 Reviews of Heritage Mazda of Bel Air - Service Center

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October 01, 2023

I don't have any complaint, just I have to say thank you very much for your help with my Ford Escape 2014, specially to Justin Craig, Cassandra Foss and Sheila Nesbit (Service Department). We are happy with More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Nesbit, Justin Craig
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Oct 03, 2023 -

Heritage Mazda of Bel Air responded

Hello Hector, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2023

Excellent service at this location for all my service needs on my CX5. Sheila Nesbit, the service advisor expert was in particular very professional and helpful in guiding me. More

by Flowerdesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbitt
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Sep 06, 2023 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2023

Steve, Was a very helpful person answered all my questions. Couldn't of had a better experience. Bob More

by Bobc1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Craig
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Sep 01, 2023 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 15, 2023

Everyone in the service department is friendly and clearly explains what my vehicle needs. It is easy to make an appointment and my vehicle is serviced promptly. More

by jcanatella
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Kaline, Nan Hau
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August 10, 2023

I had bought a used Chrysler 300S from here. I love the car but was having a knock behind the dash from a piece in the HVAC system. It wasn’t part of the limited warranty but Gene took care of m More

by Jamespro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nan Hau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Braden Audie, Christos Koulatsos
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Aug 14, 2023 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2023

Man was amazing! ! Love this dealership, will not go anywhere else. Been coming here for 18 years, highly recommend 😁 More

by GAFFNEY283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nan Hau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 28, 2023

Mike has been awesome in taking care of my car when the local dealers wouldn’t. I’m driving almost 50 miles to come to this dealership because their service is so great. More

by Robert mauger46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beasley
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Jul 31, 2023 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2023

Mike is the best service person you have always on time with everything. He is very friendly. More

by joshweiland
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike beasley
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Jun 24, 2023 -

Heritage Mazda of Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

June 16, 2023

The entire staff is friendly and efficient! It’s always an easy, stress-feee experience! More

by lobsta574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 25, 2023

Great experience with both of my Mazdas due to Heritage. Responsive service department and overall customer service. More

by Mike V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Takeeta
Report | Print
Jun 02, 2023 -

Heritage Mazda of Bel Air responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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