Back

Heritage Subaru Catonsville

Baltimore, MD

4.8
1,495 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6624 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,495 reviews

November 13, 2017

No Problems! Steve Sherman was very upbeat and friendlly. Opening up and connecting with my family. He and Justin helped get my son in his first new car. More

by Vance Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Justin Cleaver
Jan 29, 2018 -

Heritage Subaru Catonsville responded

Hello Vance, Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve Sherman, Justin Cleaver and the team! Thank you again for your review.

November 12, 2017

Quick, Painless, and Easy to Talk to This dealership helped worked with me to get me into my first car with minimal wait. All the staff was very friendly and knowledgeable about the cars More

by Vance Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Justin Cleaver
Jan 29, 2018 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Subaru. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 12, 2017

Quick and easy Just bought a used 2017 Impreza. They moved the vehicle from another showroom without question. The salesman, Steve Sherman, came in on an off day to More

by Marc-md
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Jan 29, 2018 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017 Subaru Impreza. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 09, 2017

Lourdes James Lejuan Robinson is a GREAT asset for your establishment, and I will recommend her to other people. She so professional and she also values your time. More

by lou james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lejuan Robinson
Jan 25, 2018 -

Heritage Subaru Catonsville responded

Hello Lou. Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Lejuan Robinson and the team! Thank you again for your review.

November 08, 2017

Excellent Knowledge/Service I was looking to purchase a new Outback with as little hassle and runaround as possible. This dealer went above and beyond to make the process effici More

by Geoffrey Hampton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Nemetz
Jan 22, 2018 -

Heritage Subaru Catonsville responded

Thank you for your complimentary feedback of Heritage Subaru Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

November 08, 2017

Great salesman Thanks Steve for making my first car buying experience great. I will recommend my friends to come in to see you. My husband Nate said i would be in go More

by DStanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Jan 25, 2018 -

Heritage Subaru Catonsville responded

Hello, Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve Sherman and the team! Thank you again for your review.

November 05, 2017

Great car buying experience Our son bought his second car today at Heritage. Steve Sherman was his sales person. The experience was one of these best we’d had at a dealership. Ha More

by Rpickens52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Jan 18, 2018 -

Heritage Subaru Catonsville responded

Thank you for taking the time to review us! Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

November 04, 2017

Exemplary Service Steve Sherman was our sales person he went above and beyond to ensure we found the perfect car for our family. He was an absolute pleasure to work wit More

by Angel2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Jan 11, 2018 -

Heritage Subaru Catonsville responded

Angel - Thank you for your encouraging review of Heritage Subaru Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Subaru Catonsville.

November 02, 2017

I always have a great experience, friendly and helpful staff Lejuan Robinson is awesome. Constantly works to better our experience while waiting on our car. She is very pleasant when communicating to us over th More

by Seahawks80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Baldwin, Lejuan Robinson
Jan 10, 2018 -

Heritage Subaru Catonsville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Subaru Catonsville, and we will make sure to share these kind words with Lejuan Robinsonand our team! Let us know if you need anything in the future, and thanks again!

October 31, 2017

Professional, earnest, practical Really appreciated working with May Farris. She was very knowledgeable about the vehicle (2018 Forester), and honest about strengths and limitations o More

by Catherine, Baltimore MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet sales manager
Dec 29, 2017 -

Heritage Subaru Catonsville responded

Good morning Catherine! Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that May Farris was able to assist you with your new 2018, Subaru Forester purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Catherine for the highly praised review.

...
106
...