Back

Heritage Subaru Catonsville

Baltimore, MD

4.8
1,521 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6624 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,521 reviews

December 29, 2016

Successful Selection of vehicles is good. May is always helpful and kept in touch with me regarding my lease. Also, I feel we can trust her. More

by Senior citizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serge Calmic
Dec 30, 2016 -

Heritage Subaru Catonsville responded

Greetings! Thank you for stopping by Heritage Subaru Catonsville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

December 28, 2016

Extremely satisfied! My 2012 Forester, with 72,000 miles, had what the service manager called "a catastrophic event." It would require a new or rebuilt engine. Steve Sher More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Cahill, Kevin Riebert, not sure of the name of the financial gentleman, Steve Sherman
Dec 30, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Subaru Crosstek. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

December 27, 2016

Very professional. May was very thorough and patient explaining all the features. Justin (the manager) was also very easy to work with. They respected our time and it wa More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Dec 30, 2016 -

Heritage Subaru Catonsville responded

Thank you Barbara for taking the time to review us! Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Barbara.

December 25, 2016

2017 Crosstrek Steve was great to work with through the entirety of the purchasing process. He stayed past opening hours to help us and was a pleasure to work with. More

by Jgaimaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Dec 30, 2016 -

Heritage Subaru Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

December 20, 2016

2017 Subaru Forester We just completed the purchase of a 2017 Subaru Forester at Heritage, and would recommend them to anyone interested in buying a Subaru. Heritage prov More

by D. Poulios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "John" James
Dec 22, 2016 -

Heritage Subaru Catonsville responded

Thank you so much for taking the time to send us a positive review! We are sincerely grateful for you sharing your experience with us, and we will be sure to inform our staff. A response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to "Like" us on Facebook so you may catch any in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

December 20, 2016

2017 Subaru Forester May Farris extended excellent customer service. She quoted us a good price and made sure all our questions were answered. May was a pleasure to work w More

by Ann
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Heritage Subaru Catonsville responded

Greetings Ann. Heritage Subaru Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. We will be sure to share your positive experience wit May Farris and our team. Thank you again Ann for the review, and we hope to see you again soon! Happy driving.

December 19, 2016

My experience purchasing a new 2017 Crosstrek Steve Sherman - you rock!! I want to thank you for making my new Subaru purchase the most relaxed, stress free experience I've ever had when purchasi More

by Mary Martin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Dec 22, 2016 -

Heritage Subaru Catonsville responded

Good morning, Mary Martin. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Mary and have a great day!

December 19, 2016

May FArris and Subaru Although there were many Subaru dealerships near where I live, I chose this one because of the great customer service we received from May Farris. More

by S.D.
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Heritage Subaru Catonsville responded

Greetings! Thank you for stopping by Heritage Subaru Catonsville. We sincerely appreciate your thoughtful review and we will be sure to share your encouraging thoughts with May Farris and our team. We sincerely hope you see you soon!

December 12, 2016

2017 Subaru - The Benedicts We keep coming back to Steve Sherman, time after time - sorta says it all!! Steve goes above and beyond to make sure the experience of purchasing a ne More

by Yardsailor
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Patel was very nice and professional. , Steve Sherman
Dec 22, 2016 -

Heritage Subaru Catonsville responded

Heritage Subaru Catonsville would like to thank you for your continuous business and also for taking the time to send us a positive review. We are pleased to hear your experiences with Stephen Sherman have been memorable and we will be sure to share your kind comments with him and our team. Please "Like" us on Facebook to stay up-to-date on monthly specials should they fit your needs. Thank you again, and have a great day.

December 10, 2016

Purchased a new car. Steve Sherman at Heritage took his time listening to us and answering all of our questions. We never felt pressured to buy a car.. We very highly re More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Gabe, Steve Sherman
Dec 12, 2016 -

Heritage Subaru Catonsville responded

Michele, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Michele and have a great day.

...
127
...