Heritage Subaru Catonsville

A Very Good Deal This is our third Subaru from this dealership, and we have been getting a very good price for very good cars. We purchased the last two (a 2013 Impre This is our third Subaru from this dealership, and we have been getting a very good price for very good cars. We purchased the last two (a 2013 Impreza and a 2017 Forester) from May Farris, and she has been helpful, cooperative, and low pressure (her highest pressure pitch was "tell me what you'd like to pay for the car you want and I'll see if I can get it for you"). We didn't need a car with all the features we purchased, but May and her Manager Kevin Engle were able to bring the price down, so the price was good for the model equipped the way we wanted, but great for the model they had on the lot with more features. More

Wonderful experience I was looking for a vehicle for months. May Farris made my expended the best it could be. She was patient,open to suggestions. No pressure at all. Tha I was looking for a vehicle for months. May Farris made my expended the best it could be. She was patient,open to suggestions. No pressure at all. Thanks May. More

May Farris? 5 Stars. After nearly one year of looking I found the car I wanted. Ms. Farris was my salesperson and answered every question I had. She was efficient, polite, After nearly one year of looking I found the car I wanted. Ms. Farris was my salesperson and answered every question I had. She was efficient, polite, and accessible. Thank you, May and the entire crew at Heritage! More

New Car Steve was wonderful. I call and told him I needed a Subaru a car. He held the car until we bought it later that same day and drove it home. It was Steve was wonderful. I call and told him I needed a Subaru a car. He held the car until we bought it later that same day and drove it home. It was our 2nd Outback within 15 months. So glad I got it before ski season. More

Outstanding customer service and guidance. Sale was knowledgeable about the product. She answered all questions. The managers really reached out to close the deal customer service and guidance. Sale was knowledgeable about the product. She answered all questions. The managers really reached out to close the deal. No pressure. More

Purchase of 2017 outbackl Traded a 2016 cross trec and a 2007 merc Benz For a a new outback. An inbetween size and comfort Level auto. Much more every day auto. Traded a 2016 cross trec and a 2007 merc Benz For a a new outback. An inbetween size and comfort Level auto. Much more every day auto. More

New car purchase This is the second new car we have purchased from May Farris. She is a delight to deal with, very thorough, knowledgeable, and easy to deal with. She This is the second new car we have purchased from May Farris. She is a delight to deal with, very thorough, knowledgeable, and easy to deal with. She presented us with a very fair deal right off the bat and was very accomodating to our schedules. We will definitely use her services again! More

Very good down to earth fair negotiating May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not feel pressured but more informed. I feel like they both went out of there way to make me happy. More

New car purchase Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the f Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the financing process with knowledge and professionalism More

Great experience! My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience easy and comfortable. He also made sure we got a really good trade in value for our old car, which made the buying process that much easier. CJ was the best finance person I've ever worked with. He was quick and knowledgable. And he gave us some great advice about our insurance. May walked us through all the features of our new vehicle after we bought it. She was extremely helpful. Overall, I love my new Outback and I loved my experience at Heritage! More