Heritage Subaru Catonsville

Outstanding customer service and guidance. Sale was knowledgeable about the product. She answered all questions. The managers really reached out to close the deal customer service and guidance. Sale was knowledgeable about the product. She answered all questions. The managers really reached out to close the deal. No pressure. More

Very good down to earth fair negotiating May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not May was very clear and knew the car better then the other dealer I was talking to. Her Managers worked the price out fair and down to earth. I did not feel pressured but more informed. I feel like they both went out of there way to make me happy. More

Purchase of 2017 outbackl Traded a 2016 cross trec and a 2007 merc Benz For a a new outback. An inbetween size and comfort Level auto. Much more every day auto. Traded a 2016 cross trec and a 2007 merc Benz For a a new outback. An inbetween size and comfort Level auto. Much more every day auto. More

New car purchase This is the second new car we have purchased from May Farris. She is a delight to deal with, very thorough, knowledgeable, and easy to deal with. She This is the second new car we have purchased from May Farris. She is a delight to deal with, very thorough, knowledgeable, and easy to deal with. She presented us with a very fair deal right off the bat and was very accomodating to our schedules. We will definitely use her services again! More

New car purchase Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the f Great experience purchasing my new Subaru Legacy from Mae Farris. She is a truly knowledgeable and pleasant salesperson! CJ Jefferson handled the financing process with knowledge and professionalism More

Great experience! My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience My husband and I bought a Subaru Outback from Heritage. Richie was great at answering our questions and very easy to work with. He made the experience easy and comfortable. He also made sure we got a really good trade in value for our old car, which made the buying process that much easier. CJ was the best finance person I've ever worked with. He was quick and knowledgable. And he gave us some great advice about our insurance. May walked us through all the features of our new vehicle after we bought it. She was extremely helpful. Overall, I love my new Outback and I loved my experience at Heritage! More

The BEST & ONLY place to buy your new Subaru! I wasn't planning to buy any cars this year, but I have now bought 2 new Foresters in the last 5 months. The reason? This dealership and its personnel I wasn't planning to buy any cars this year, but I have now bought 2 new Foresters in the last 5 months. The reason? This dealership and its personnel. They make you feel welcome from the minute you walk in the door. There is never any pressure whatsoever. May Farris is absolutely wonderful to deal with - from her warm, sweet personality to her extensive knowledge of the vehicles. She won't let you go home until she's sure you're 100% comfortable with the operation and features of your new car. She invites you to call or come back anytime with additional questions or just basic training. She even set my phone up in another car I hadn't even bought there! Sales manager Kevin Engle runs the showroom operations like a fine Swiss watch. All questions are answered and calls are returned in a timely fashion. All paperwork and financing is handled quickly and efficiently. By the time we sat down with Gabe in finance, all that was needed were signatures and a little bit of money! I would recommend to anyone to come to Heritage Subaru in Catonsville to buy your new Subaru - you'll love the people, the pricing, the dealership, and especially the car!!! More

Love my new car Worked with Steve Sherman who was incredibly helpful and a pleasure, along with the GM and rest of their staff. Had a vehicle brought over from anoth Worked with Steve Sherman who was incredibly helpful and a pleasure, along with the GM and rest of their staff. Had a vehicle brought over from another location while I waited and we closed the deal. I would definitely recommend Steve to others looking for a new car and good buying experience. More

Easier than I thought it would be! Needed a new car fast after I blew the engine in my old one. Steve Sherman was great in making me comfortable, explaining everything to me and helped Needed a new car fast after I blew the engine in my old one. Steve Sherman was great in making me comfortable, explaining everything to me and helped me find a good car at a good price. More

Fast transaction with a vehicle transfer I had been shopping around for a 2016 manual Impreza and although several other dealers made good offers none could secure a vehicle. May emailed me I had been shopping around for a 2016 manual Impreza and although several other dealers made good offers none could secure a vehicle. May emailed me around 10 in the morning and I had bought my new car at a better deal than the others within hours. She lived up to her promises. More