Heritage Subaru Catonsville - Service Center
Baltimore, MD
340 Reviews of Heritage Subaru Catonsville - Service Center
Ashlyn was great to work with. She went above and beyond to ensure an issue I had was promptly addressed during my last vehicle service. I look forward to having my vehicle service She went above and beyond to ensure an issue I had was promptly addressed during my last vehicle service. I look forward to having my vehicle serviced in the future at this dealership thanks to her. More
I love the service dept at heritage Subaru but not so much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still hav much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still have not seen it. Phone calls and emails are not returned. Even went to corporate, still nothing. Not sure where to go next. Any ideas? More
Sadari provided excellent customer service on this visit to repair brakes ; she reviewed the service request, assured timely follow up, reported other pats that needed attention . She called to expedite my to repair brakes ; she reviewed the service request, assured timely follow up, reported other pats that needed attention . She called to expedite my return time to dealership to pick-up my car. She took care of things in a professional manner and I am grateful for that. More
I came in for an Express oil change and tire rotation. Service Advisor Ashlyn makes customer service Priority #1. It doesn't get any better than that. Service Advisor Ashlyn makes customer service Priority #1. It doesn't get any better than that. More
Came in for my 18000 mile service on my Subaru Outback. Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Kee Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Keep up the good work. Satisfied Customer ❤️👍🏻 More