Heritage Subaru Owings Mills

Great service! Everything went well. The car runs much better than before. Things were explained in advance, and then done as explained. I was greatly satisfied w Everything went well. The car runs much better than before. Things were explained in advance, and then done as explained. I was greatly satisfied with the result. More

Service with a smile Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent work More

Good experience Had a great experience with Scott. He made what can be a very arduous experience a pleasant one and gave us a great deal. Would recommend! Had a great experience with Scott. He made what can be a very arduous experience a pleasant one and gave us a great deal. Would recommend! More

Online to in-store Scott and crew were ready to receive us with the car ready to go and a VIN report when we arrived. They were helpful and gave us space to evaluate op Scott and crew were ready to receive us with the car ready to go and a VIN report when we arrived. They were helpful and gave us space to evaluate options and make a decision as we were working through our buy. The dealership was also understanding of the nuances of military buyer with out-of-state registration. More

Professional, timely and personal I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had prom I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had promised. Bill is always courteous and knowledgeable. The other employees I dealt with, particularly Ed (shuttle driver) , and the cashiers were equally pleasant. More

She is very patient and friendly I and my gf bought the 2017 subaru outback from MeiKei. She was very friendly and patient. The procedure went smoothly and she was willing to help us I and my gf bought the 2017 subaru outback from MeiKei. She was very friendly and patient. The procedure went smoothly and she was willing to help us to get the best deal. She is a trustworthy agent. More

Excellent service and a very happy customer! Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mi Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mileage service!! The convenient shuttle drop off at a nearby cafe while my car was being serviced and a complimentary car wash topped off the excellent service. Thank you! More

The Jon Waugh Experience is Real. Jon Waugh was, without question, the best car salesman I have ever worked with. Dealing with him was enjoyable - I felt that his information and advic Jon Waugh was, without question, the best car salesman I have ever worked with. Dealing with him was enjoyable - I felt that his information and advice was always honest, and based on an accurate understanding of our needs. More

My experience has always been excellent & professional. I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. Th I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. That tells me that he takes pride in remembering his customers. He let’s me know in advance what services will be provided, how much it will cost, how long it will take & let’s me know the progress of the repairs. The auto mechanic are very proficient. I’ve never had to return my vehicle because the repairs weren’t completed properly. Keep up the great work! Linda More

Very easy experience Selecting a new vehicle s very easy. They were able to show me each car in their online inventory and the price /condition was as described. The entir Selecting a new vehicle s very easy. They were able to show me each car in their online inventory and the price /condition was as described. The entire purchase, Tasha and title was very easy. More