Heritage Subaru Owings Mills

Professional, timely and personal I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had prom I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had promised. Bill is always courteous and knowledgeable. The other employees I dealt with, particularly Ed (shuttle driver) , and the cashiers were equally pleasant. More

She is very patient and friendly I and my gf bought the 2017 subaru outback from MeiKei. She was very friendly and patient. The procedure went smoothly and she was willing to help us I and my gf bought the 2017 subaru outback from MeiKei. She was very friendly and patient. The procedure went smoothly and she was willing to help us to get the best deal. She is a trustworthy agent. More

Excellent service and a very happy customer! Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mi Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mileage service!! The convenient shuttle drop off at a nearby cafe while my car was being serviced and a complimentary car wash topped off the excellent service. Thank you! More

The Jon Waugh Experience is Real. Jon Waugh was, without question, the best car salesman I have ever worked with. Dealing with him was enjoyable - I felt that his information and advic Jon Waugh was, without question, the best car salesman I have ever worked with. Dealing with him was enjoyable - I felt that his information and advice was always honest, and based on an accurate understanding of our needs. More

My experience has always been excellent & professional. I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. Th I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. That tells me that he takes pride in remembering his customers. He let’s me know in advance what services will be provided, how much it will cost, how long it will take & let’s me know the progress of the repairs. The auto mechanic are very proficient. I’ve never had to return my vehicle because the repairs weren’t completed properly. Keep up the great work! Linda More

Friendly sales staff Was very pleased with Alex . Wasn’t pushy at all- very friendly and laid back. These cars sell themselves ( although the awesome commercials help ) M Was very pleased with Alex . Wasn’t pushy at all- very friendly and laid back. These cars sell themselves ( although the awesome commercials help ) Made the whole car buying process more enjoyable. Seemed honest and straightforward. Did a good job explaining the cars features. More

Very easy experience Selecting a new vehicle s very easy. They were able to show me each car in their online inventory and the price /condition was as described. The entir Selecting a new vehicle s very easy. They were able to show me each car in their online inventory and the price /condition was as described. The entire purchase, Tasha and title was very easy. More

Great dealer from a great car brand Dealership has been extremely courteous throughout the leasing and service process. During leasing, they were quick in discussing terms and the pros/c Dealership has been extremely courteous throughout the leasing and service process. During leasing, they were quick in discussing terms and the pros/cons. With service, the technicians have been patient and quick. No complaints here, they work constantly to provide an incredible experience. 10/10. More

Glad I made the drive. Excellent experience with my purchase of my new Subaru. Mei Kei was delightful to deal with and made the transaction very personal and easy. Buying Excellent experience with my purchase of my new Subaru. Mei Kei was delightful to deal with and made the transaction very personal and easy. Buying a car is one of the least favorite things I have to do and she made it simple and was outstanding in every way. I got what I wanted at the agreed price with no surprises. I would highly recommend her and this dealership to friends and family and have actually already had a co worker come in and purchase a car the next day after my referral. Thank you Mei Kei and Heritage Family. More

Great Service Bill was awesome to work with! Great service on the forester and will be returning as a customer. The service department is always attentive and see Bill was awesome to work with! Great service on the forester and will be returning as a customer. The service department is always attentive and seeks ways to help out.. More