"Great experience - Mei Kei wonderful!!"
Mei Kei was exceptionally professional, patient, and a pleasure to work with. It was New Year's Eve and time was getting late, but Mei Kei and Shawn stayed to work with us until we could reach a win-win. Don't hesitate to ask for Mei Kei (pronounced May Kay) - she is very knowledgeable about the inventory, features of each model and type of car, and takes the time to clearly explain the features of each. We are extremely happy!
"Great experience with Alex and Heritage Subaru Owings Mills!"
Alex was awesome to work with! Before purchasing our 2019 Ascent with Alex we visited another Subaru dealership in the area and left feeling extremely disappointed in the level of service we received. All of that changed when we went to Heritage Subaru Owings Mills. Everyone I dealt with, on the phone, via email, or in person, was extremely helpful and personable without being pushy. My husband and I both agree that this was the best car buying experience that we have ever had, especially thanks to Alex. If you are lucky he will even have a corny joke for you!
"Fast and friendly "
Alex was great to work with. Very knowledgeable and made my buying experience very professional. Alex added a few personalized touches to the settings in the car based upon brief conversations which meant he listened and cared.
"I trust bringing my Subaru WRX here only .They are fantastic"
I felt comfortable making my purchase for my first newest car ever here . I specially ordered my 2018 Subaru WRX and they took care of everything every step of the way . I trust to continue to have my vehicle cared for here for as long as my car takes me . Thank you Heritage Subaru of Owings Mills for many miles to come !!!
"Service Experience "
Scheduling a service appointment was an easy process. Upon arrival, I was met by the service writer who was very courteous and attentive to my service needs. The work on my vehicle was promptly completed and done correctly. Overall, I had a pleasant experience with this dealership.
"Very good experience "
Dealt with Alex who was very helpful, easy to communicate and patient with me and family during the process. I would definitley recommend anybody looking to purchase a car at this dealership.
My husband and I were in the market for a quality used Subaru Forester and had been to multiple Subaru dealers in MD and we had the best experience at Heritage Subaru by far. They had the best selection of cars and you can tell they truly care about the quality of the used vehicles they sell. We contacted Heritage and was able to meet with Sanjay, their amazing salesman, the same afternoon. He was very knowledgeable about many aspects of the Forester and was able to explain details about the vehicle that other dealers had no clue what it was, such as the Subaru Welcome. He is clearly passionate about Subaru and what that brand stands for and he is a great asset to the Subaru family. Sanjay absolutely exceeded my expectations with his personable, down to earth personality and the knowledge and passion he has for the Subaru brand.
I had a very attentive salesman, Konstantine. I Would highly recommend this dealership to all of my friends and colleagues. Thanks to everyone involved. It was very pleasant.
"Another Happy customer"
Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an excellent one. I'm finally in my dream car and I couldn't be happier! Thank you, THANK you, THANK YOU!
"Great Experience "
Sanjay was not only very informative about the forester but super helpful on all ends . Recommended seller ! Can tell he has a passion for the quality product . Very happy with purchase