Heritage Subaru Owings Mills

Best experience! Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but not here! I told Jon what I was looking for and when I would be able to come get it and how much I was willing to pay and he worked with me to make it happen. In the end, we needed some paperwork from my house an hour away from the dealership to make the deal go through, and Jon drove me an hour back home just to pick them up. Overall, my experience was excellent, and Jon went above and beyond, and Josh was very down to earth and helpful while I was signing all of my paperwork as well! More

Excellent experience Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Frien Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Friendly and knowledgeable. Overall great experience. More

Got what I wanted at the price I wanted I like to think I know my stuff about vehicles. I watch the television magazine shows, check out all the motor industry engineering you tube videos, a I like to think I know my stuff about vehicles. I watch the television magazine shows, check out all the motor industry engineering you tube videos, and read every road and track at the barbers. Aleksy was just as knowledgeable and had the charisma to keep my wife and myself entertained as we waited on our vehicle to arrive at the dealership. Would confidently and happily recommend Heritage Subaru of Owings Mills and specifically Aleksy to anyone in the market for a new or used vehicle. More

Good stuff I know nothing about anything but Aleksy was very helpful and answered every question. He is very nice and has interesting conversation while we wait I know nothing about anything but Aleksy was very helpful and answered every question. He is very nice and has interesting conversation while we wait for financing. More

Great customer service Arrived early because of extra concerns than planned oil change. I was cheerfully received,problem was evaluated and I’m sure will be fixed. Prompt a Arrived early because of extra concerns than planned oil change. I was cheerfully received,problem was evaluated and I’m sure will be fixed. Prompt and professional customer service More

Excellent sales person, and very good stock of vehicles Konstantine was very knowledgable and low pressure. With their excellent Subaru stock he was able to show me three Crosstrek vehicles were very close Konstantine was very knowledgable and low pressure. With their excellent Subaru stock he was able to show me three Crosstrek vehicles were very close to trim and options I was looking for. Got just the color and options I wanted and we worked out a very good deal. Much better experience than some I've had in the past. Oh yes, Josh in finance was also very efficient and helpful. Heading south to warm Florida with my new car. Give them a try! More

Very Good Mei Kei was very kind and helpfull to us, i would love to thenks her for her help. Thanks to her i have a great car, she is awesome! Mei Kei was very kind and helpfull to us, i would love to thenks her for her help. Thanks to her i have a great car, she is awesome! More

Excellent Experience Overall excellent experience working with the team at Heritage Subaru in Owings Mills. I went in knowing exactly what trim and features that I wanted Overall excellent experience working with the team at Heritage Subaru in Owings Mills. I went in knowing exactly what trim and features that I wanted for a WRX. My sales rep, Mei Kei, was extremely helpful and knowledgeable in getting me set with the exact vehicle that I was looking for. From test drives, locating the exact vehicle I was looking for, answering all my pesky questions, and arranging a same day delivery Mei Kei was a delight to work with and very patient with me. There was never any undue stress involved and no high-pressure sales tactics. The finance manager that I worked with, Milton, was also very professional and easy to work with. The dealership itself was extremely clean and professional looking. All of the staff that I encountered were very polite. More

Great Experience Just Bought a Subaru Impresa 5 Door. Aleksey was out Salesperson. He was very responsive to our needs and was very helpful with any and all questions Just Bought a Subaru Impresa 5 Door. Aleksey was out Salesperson. He was very responsive to our needs and was very helpful with any and all questions that we had. He were available to us through text services which was very convenient. It was overall a great experience, this is my first subaru and I am already very happy with the purchase. More