Heritage Subaru Owings Mills

Great Customer Service I have purchased three cars at Heritage Subaru. The team there is very friendly and worked hard to find me the right vehicle. Jon pays great attenti I have purchased three cars at Heritage Subaru. The team there is very friendly and worked hard to find me the right vehicle. Jon pays great attention to detail and was a pleasure to work with. Will definitely go there again for my next car. More

Like Butter Santos was professional, honest and diligent. He made the vehicle buying process smooth as butter. He answered any questions I had and listened to my Santos was professional, honest and diligent. He made the vehicle buying process smooth as butter. He answered any questions I had and listened to my concerns. He is a true motoring enthusiast and knowledgeable of his fleet. An excellent experience, complete with a Subie SWAG bag! Great service from an all around great team at Heritage. This is my third vehicle from them and by far the most difficult to find and purchase. These guys knocked it out of the box! More

Mei kei hong Mei kei made the experience of buying a car a very pleasant quick and easy one. She had answers to all my questions. I would highly recommend her! Mei kei made the experience of buying a car a very pleasant quick and easy one. She had answers to all my questions. I would highly recommend her! Keith savadel More

Super low pressure, great deal Mei Kei was super nice and gave us a great deal. I would highly recommend seeing her. She was straightforward and made the transaction easy from sta Mei Kei was super nice and gave us a great deal. I would highly recommend seeing her. She was straightforward and made the transaction easy from start to finish. We came down from New Jersey after seeing the perfect car for us on the lot. Highly recommended. More

Found what I wanted! Santos was very patient and did not pressure us. He kept in contact and gave us all the information we needed. Very easy process! Love the Forrester!! Santos was very patient and did not pressure us. He kept in contact and gave us all the information we needed. Very easy process! Love the Forrester!!! More

He keeps his words. I recently bought used Subaru from him. And as you know there are always minor issues with the used car. But he said, he will going to manage that pro I recently bought used Subaru from him. And as you know there are always minor issues with the used car. But he said, he will going to manage that problem, and take care of it with no charge. It took for a while, but he provided parts and services for free. (Just in case, other dealer said to me, I have to pay for that parts and series by my own expenses, and normally dealers will not care about you after you bought a used car from them) Moreover, He is fast and reliable. I will visit him if I have a chance to buy new Subaru again. More

Excellent Service I saw the car on cars.com and loved it, send in an email and got a reply almost immediately. The pictures for the listing showed the car off very well I saw the car on cars.com and loved it, send in an email and got a reply almost immediately. The pictures for the listing showed the car off very well, and the service going into the dealership made it even better! Mei Kei and Milton were super helpful, walked me through every step of the process and left confident everything had been taking care of. Even drove my old car home for me to make sure I wouldn't have to make another trip to get it back! More

Jon Waugh is Committed I recently bought my first car ever and so glad that Jon was my salesman. Jon is personable immediately putting you at ease--enough so to ask the "stu I recently bought my first car ever and so glad that Jon was my salesman. Jon is personable immediately putting you at ease--enough so to ask the "stupid" questions. He's knowledgeable and thorough and is able to discern the buyer's needs without trying to inflate his sale. His follow-through is great and in fact, he has consistently responded, in a timely way, to some of my queries even post-sale. I highly recommend him. More

Easy and smooth transaction After going to my local area Subaru dealer and being told that their "no hassle" price (which was no deal) was non-negotiable I took a trip to Heritag After going to my local area Subaru dealer and being told that their "no hassle" price (which was no deal) was non-negotiable I took a trip to Heritage Subaru and was able to reach a very fair price (based on Edmonds.com recommend pricing)for a new Outback. They treated me very well and I only wish they were closer for any service and warranty work. More

Great Experience Very nice and able to meet all my needs. It turned out to be a very long night and everyone stayed pleasant and didn't try to rush through getting th Very nice and able to meet all my needs. It turned out to be a very long night and everyone stayed pleasant and didn't try to rush through getting things done. More