Heritage Subaru Owings Mills

This is the 2nd car I’ve purchased from Heritage Subaru in Owings Mills. This time was complicated by Covid and the supply chain but I was able to put a deposit down on a car coming in and even though it t in Owings Mills. This time was complicated by Covid and the supply chain but I was able to put a deposit down on a car coming in and even though it took awhile to arrive at the dealership I was kept informed all along the process. Tanisha Pinnock was great throughout the deal. She gets 5 stars from me. Joshua Jones was the finance manager I worked with. Again - 5 stars. I would definitely use Heritage again in the future. Love my new car! More

Everyone in this dealership i came in contact with was very professional in their specialties. From Mike the salesman who showed me the vehicle i purchased to Jake Caldwell who prepared all my final docs. very professional in their specialties. From Mike the salesman who showed me the vehicle i purchased to Jake Caldwell who prepared all my final docs. Very pleased with the entire process..would definitely return in the future for other purchases. More

Thank you to Byron and Josh for outstanding customer service! You were able to match me with a car that I love! service! You were able to match me with a car that I love! More

FUN! How often can you tell your friends you had a great time buying a new car? Micheal P in Sales and Josh Jones in Finance made the experience of trading in My 30-year-old son's 2017 Subaru for the 2022 m time buying a new car? Micheal P in Sales and Josh Jones in Finance made the experience of trading in My 30-year-old son's 2017 Subaru for the 2022 model a pleasure -- kicked up by a total package that was what we were looking for and a great value to boot. This was our 2nd new car buy at Heritage Subaru Owings Mills and we will be back. I should add that my son has also had his best service work done at Heritage. More

3rd Subaru purchased from Heritage Subaru Owings Mills. I love my new 2022 Ascent. Jermaine helped to find the exact car that I wanted which made me so happy. It arrived quickly and I was thrilled to be able love my new 2022 Ascent. Jermaine helped to find the exact car that I wanted which made me so happy. It arrived quickly and I was thrilled to be able to have the car in my preferred colors and trim. I worked with Josh again on financing, and he assisted me in obtaining a great deal. I enjoyed the upgraded digital desk for signing the paperwork and walking away with digital copies of all documents. As always, GM Shawn was friendly and encouraging - always reminding me to reach out directly with any questions or concerns. Great team! (Bill's my favorite in the service department, too :) More

We had a FANTASTIC experience working with Alex when purchasing a Subaru Impreza for my mom. Alex went above and beyond to ensure that we got a vehicle that met all of my mom's needs. Thank you Alex purchasing a Subaru Impreza for my mom. Alex went above and beyond to ensure that we got a vehicle that met all of my mom's needs. Thank you Alex for taking care of my family as if it were your own. We look forward to working with you in the future. More

I purchased a 2022 Outback Limited and I absolutely love I purchased a 2022 Outback Limited and I absolutely love it. Josh made the process easy and was very friendly I highly recommend Heritage Subaru Owin I purchased a 2022 Outback Limited and I absolutely love it. Josh made the process easy and was very friendly I highly recommend Heritage Subaru Owings Mills for your Subaru purchase. More

This is a great dealership to work with. They listen to your needs and did an excellent job matching them. I saved over $5000 over another dealership for the same vehicle. Both of the Gentlemen I worked your needs and did an excellent job matching them. I saved over $5000 over another dealership for the same vehicle. Both of the Gentlemen I worked with were great. Alex, was my salesman and Josh Jones finalized the sale for me. I truly enjoyed working with both of them. More

Josh provides excellent customer service. I had the pleasure of working with him in 2019 and this year I sent my mother to him. He consistently goes above and beyond. Thank you! pleasure of working with him in 2019 and this year I sent my mother to him. He consistently goes above and beyond. Thank you! More

The service staff at Heritage Subaru in Owings Mills is top notch! I have had positive interactions with every service coordinator and staff there, they are honest and attentive. The estimated wait times a top notch! I have had positive interactions with every service coordinator and staff there, they are honest and attentive. The estimated wait times are always on point and they communicate effectively during service. In particular, Rob Koski, a service advisor there, goes above and beyond. 10/10 all around! More