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Heritage Toyota Catonsville
Baltimore, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
December 06, 2025
First, I am biased because I worked at this dealership from 1989-2007. That said, I had plently of familiarity with the sales department. Under Mike Higham (GM), it left something to be desired. However, from 1989-2007. That said, I had plently of familiarity with the sales department. Under Mike Higham (GM), it left something to be desired. However, it never mattered who was our GM, Dave Day always made sure I received my employee discount (not every sales department honors that). Since I left the dealership, I've bought 3 vehicles and Dave looked out for me. I wasn't looking for a discount, I was looking for fairness. Big up to David Day! If he's not available, see Calvin Parnell. They share G.O.A.T. status in my book. Oh, both excellent basketball players in their day (definitely a plus; IYKYK). More
by AlCuffia
December 06, 2025
I am a first time car buyer. James akinola, was really helpful and walked me through all the information necessary for me to buy with peace of mind!! James akinola, was really helpful and walked me through all the information necessary for me to buy with peace of mind!! More
by arputharaje
November 27, 2025
I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right question Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership. More
by sslw923
Employees Worked With
November 26, 2025
Mr. Parnell did an amazing job assisting me in buying a vehicle. He is efficient, patient, and makes sure I know all the facts and what I'm getting myself into. I'm glad he was the one to help me! vehicle. He is efficient, patient, and makes sure I know all the facts and what I'm getting myself into. I'm glad he was the one to help me! More
by oeuzosike
Employees Worked With
November 22, 2025
My experience was exceptional. I submitted the credit application online and received approval within 30 minutes of arriving at the dealership. James Akinola and William Hansboro p I submitted the credit application online and received approval within 30 minutes of arriving at the dealership. James Akinola and William Hansboro provided excellent service and were extremely hands-on throughout the process. More
by Riney83
November 22, 2025
Good to be here with a nice person, everything went smoothly. Thanks for the great service. smoothly. Thanks for the great service. More
by Ztlianpi
Employees Worked With
November 22, 2025
Referred by my brother. Mr. James took every care of me. I recommend him to anyone in the market for new or preowned vehicle. Mr. James took every care of me. I recommend him to anyone in the market for new or preowned vehicle. More
by nemno86
Employees Worked With
November 19, 2025
The whole dealership is unprofessional! And no straight answers when it comes to the returning money!!!! And no straight answers when it comes to the returning money!!!! More
by Cstate31
November 13, 2025
I had an amazing experience working with Mr. James!! He was incredibly patient, knowledgeable, and truly went above and beyond to make sure I got the exact car I wanted. From start to finish, he James!! He was incredibly patient, knowledgeable, and truly went above and beyond to make sure I got the exact car I wanted. From start to finish, he made the process smooth and stress free even when the car I wanted was not currently in the lot. He took the time to answer all my questions and made sure I felt confident with my choice. I couldn’t have asked for a better experience. Highly recommend asking for Mr James if you’re buying a car at Heritage Catonsville!! More
by olanike917
November 12, 2025
Great guy great service job well done will come again will come again will come again will come again will come again More
by Ty g
Employees Worked With
