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Heritage Toyota Catonsville

Baltimore, MD

4.5
1,607 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,607 reviews

July 30, 2025

Extremely slow and incompetent service. Every time I’ve come I’ve had to wait for hours on end past my scheduled appointment time while my car sits parked in the lot with no one working on More

by mcamlin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Filling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Heritage Toyota Catonsville responded

Hi, we apologize for your negative experience our management team will use your provided feedback to look deeper into our processes. We value your opinion and your feedback as our customers are our number one priority at Heritage Toyota of Catonsville. We appreciate that you took the time to discuss your issues with Cris Taylor and Steve Seely and they welcomed your suggestions on how to make the process more efficient and more organized.

July 27, 2025

I recently purchased a vehicle at Heritage Toyota Catonsville and had the pleasure of working with Derrick. He was helpful and professional. I never felt pressured or rushed, which made the entire ex More

by Jai-Leen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Heritage Toyota Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2025

Great experience. Would go to again. Nice, friendly, knowledgeable about the products. Willing do do what was necessary. More

by alex.j.persons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2025

Words do not do justice to the value of David Day. He is an expert, gentleman and will become a trusted friend. He goes out of his way to find the exact vehicle you want and need and gets the best pr More

by jfomalley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Heritage Toyota Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2025

Overall the process was very smooth and were pleased with the outcome. We are pleased with the car especially my husband! More

by Makiratwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Diehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Okpu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2025

I walked in without even considering the fact that I would by a car I came in just to window shop but derek managed to convince me and show me of the best deals I’ve gotten across 5 dealerships. Everyth More

by Kimudagoat1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdullah Kozalbash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iver Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Heritage Toyota Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2025

Derrick was very helpful in getting me the best deal I could even if it was a bit tough initially he made sure I got what I wanted More

by ammarkhan774
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Heritage Toyota Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2025

Derrick was very helpful and patient. Was kind enough to shop around to get me cheap insurance More

by Mannsbernadine7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 15, 2025

Everyone I spoke to was friendly and made me feel comfortable. I never felt pressured or harrassed. They really worked with me to get me the car that I wanted in my budget More

by rodriguezkierstyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Okpu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Brioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iver Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Heritage Toyota Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 12, 2025

Brittany Alexander ! Goes above and beyond ! I highly recommend this dealership for all your needs! More

by Mcdonough3017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Alexander
Jul 13, 2025 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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