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Heritage Toyota Catonsville
Baltimore, MD
1,676 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,676 reviews
March 02, 2026
Bought my vehicle over 5 months ago and still have not received the title. They tried to make me sign fraudulent paperwork. I have asked for a refund of my purchase, and they will not give it back! The ca received the title. They tried to make me sign fraudulent paperwork. I have asked for a refund of my purchase, and they will not give it back! The car has just been sitting because the temp tag expired and I kept getting pulled over. I can't license the vehicle, borrow money against, or drive it. PLEASE DON'T BUY FROM HERE. $42k out of pocket with a vehicle that I can't even register. They will not respond to your phone calls SCAMMERS/ LIARS / THIEVES / THEY WILL TAKE ADVANTAGE OF YOU SHADY BUSINESS PRACTICE More
by Carguy85
February 26, 2026
Calvin Parnell was one of the best consultant that helped me today since oxygen was invented. me today since oxygen was invented. More
by Moshood Momoh
Employees Worked With
February 24, 2026
chidi is amazing employee with excellent customer satisfaction. highly recommend him for your future purchase. satisfaction. highly recommend him for your future purchase. More
by durgapalle143
February 22, 2026
I highly recommend buying a vehicle from Tyler. There is a reason he’s one of the most decorated sales reps for the dealership. I contacted the dealership because I was interested in purchasing There is a reason he’s one of the most decorated sales reps for the dealership. I contacted the dealership because I was interested in purchasing a vehicle out of state. Tyler made the transaction super easy, picked me up from the airport, and had all of the paperwork ready to go so I could get on the road quickly after finalizing the sale. Even though I live 8 hours from the dealership, I’d consider purchasing another vehicle from Tyler. More
by fowen29
Employees Worked With
February 21, 2026
One unique thing about this man, Mr. Akinola, is his openness and willingness to assist in any way. My family and I are very happy to have met him. He is our hero. Thanks James Akinola, is his openness and willingness to assist in any way. My family and I are very happy to have met him. He is our hero. Thanks James More
by Lallianthang
Employees Worked With
February 20, 2026
One of the best human being ive ever met. It’s not about the sale for him. He listened to my plight and make sure i was will taken care of. Despiste the Language barrier for me. I am a happy It’s not about the sale for him. He listened to my plight and make sure i was will taken care of. Despiste the Language barrier for me. I am a happy man and Mr. Akinola is highly recommended More
by samuelmejia96
Employees Worked With
February 18, 2026
Chidi is a great sales man. Did a wonderful job, professional and very helpful. I recommend him! Did a wonderful job, professional and very helpful. I recommend him! More
by Alexstoczanyn
Employees Worked With
February 18, 2026
I BOUGHT MY CAR/signed paperwork E-sign 11/6/26 Because it took them 6 days to call me back after taking my $3000 deposit on 11/01/26. They would not return my calls. I live In Missouri, if a dealership fa it took them 6 days to call me back after taking my $3000 deposit on 11/01/26. They would not return my calls. I live In Missouri, if a dealership fails to deliver the title within 30 days you are entitled to a refund or other remedies under the Missouri Merchandising Practices Act or other laws. Maryland laws may also apply since the purchase was made there. Under Missouri law (Section 407.020 RSMo), failing to deliver a title can be considered an unfair practice. You may be eligible for a refund or other relief. In Maryland, the Motor Vehicle Administration regulates vehicle sales, and failure to provide a title is a serious issue (MD Transp. Code Ann. § 15- Despite multiple attempts to contact your dealership, the issue remains unresolved. I will take this as far as I need to. I’ve requested multiple times for the owners information to email them. Again, no one calls back. Now that I have left a message on Bbb and attorney General, then they call back. Given I've paid in full and haven't received the title, can’t register my vehicle, documenting all communication. As required by law in MO and MD, they must pass title upon sale. Law is 30 days! This is breach of contract in MD. I have a vehicle I can’t license or borrow money against. I've been pulled over 3 times with expired temp tag. I have shown them my Heritage Toyota Mile One Auto Group would not return my phone calls for weeks then months! By the time they finally called me back they had no answer as to what they did! Then they tried making me sign paperwork all over again without my tax credit! I have all supporting documents, texts, and screen shots needed for this case! I'm demanding 1. 100% Refund Of Purchase $39,074.00 and shipping $625.00 2. Reimbursement for the expired tax credit $2.870.40 3. I should be requesting Compensation for the inconvenience! DO NOT BUY HERE / CHEATERS / SCAMMERS / SWINDLERS / CON ARTISTS GOOD LUCK GETTING THEM TO EVER CALL YOU BACK WORST PURCHASE EVER / OVER 4 MONTHS NO TITLE AND THEY WON'T GIVE YOUR MONEY BACK JUST IMAGINE IF YOUR VEHICLE BREAKS DOWN OR YOU HAVE ANY ISSUE I just want my money back so I can do business with an organization/ dealership that values their customers! Please spend your money anywhere but here. I'm begging anyone to purchase from any other Toyota dealer. I'm beyond dissatisfied with this purchase. I feel scammed and robbed. My savings for years just taken by a dealership. More
by Carguy85
February 17, 2026
Chidi was a great sales associate! He stuck with me through the whole process and made the experience enjoyable. I would recommend him to anyone He stuck with me through the whole process and made the experience enjoyable. I would recommend him to anyone More
by joshklug123
Employees Worked With
February 17, 2026
Heritage Toyota Catonsville has been a great location for rentals and our latest vehicle purchase. We appreciate how attentive they are, and that they really worked with us to make the purchasing process as rentals and our latest vehicle purchase. We appreciate how attentive they are, and that they really worked with us to make the purchasing process as easy as possible, including a home delivery of our new car. Excellent service! More
by Kelsey
Employees Worked With
Other Employees :
Dustin Smith
