Heritage Toyota Catonsville

Great experience I saw an SUV I was interested in online, called to make sure it was still in, and was able to make an appt to come in later that day. Decided I loved I saw an SUV I was interested in online, called to make sure it was still in, and was able to make an appt to come in later that day. Decided I loved the car. I worked with salesman Ali Morsy, who was great. He was very nice, not pushy, and was a big help with working the numbers to get the price point I was looking for. I then worked with a woman named Renee in finance, and she was really great as well. Honest about the warranties I realistically needed, and was just pleasant to be around. They both went out of their way to make the process as convenient as possible for me. Overall my experience was great, and I would definitely recommend this dealership to anyone looking to purchase a vehicle. More

Overall great expirence great ppl would recomend everyone Ali Morsy was the greatest sales rep ever we travelled All the way fr NYC to Maryland just to see him and he gave us an exceptional deal on my dream c Ali Morsy was the greatest sales rep ever we travelled All the way fr NYC to Maryland just to see him and he gave us an exceptional deal on my dream car. More

Excellent customer service 10 stars CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach o CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach others employees how to service customers. If you have any questions please email me dianeandrews23@gmail.com. Thanks Harolyn Andrews More

Toyota Sienna purchase James was incredibly friendly and honest. He was willing to work with us on price to give us a fair deal. No games or tricks. James was incredibly friendly and honest. He was willing to work with us on price to give us a fair deal. No games or tricks. More

Customer service , sales & Finance I had an excellent buying experience with Heritage, James was very professional, excellent customer service & very knowledgeable of the product. Overa I had an excellent buying experience with Heritage, James was very professional, excellent customer service & very knowledgeable of the product. Overall environment was professional & friendly, I was able to negotiate with Bong Lee an affordable monthly payment plan, I love the 2017 Camry. More

Great team of professionals Austin did an amazing job from start to finish. He with worked extremely hard to get the deal finalized. Great customer service and very professional Austin did an amazing job from start to finish. He with worked extremely hard to get the deal finalized. Great customer service and very professional. More

Mr. McMurray is the Man!! I've been coming to this Toyota Dealer for service for sometime now and I've been assisted by different Advisors but no one was or is as awesome as Ch I've been coming to this Toyota Dealer for service for sometime now and I've been assisted by different Advisors but no one was or is as awesome as Chuck. I feel comfortable with working with him because I have a feeling he's not trying to get over. He's going to tell me exactly what I need and things that I can hold off from getting done right away and I appreciate that. He's always pleasant, efficient and overall just a pleasure to do business with. More

Poor service Wrong place to buy and service your car, too many lies and no customer relation. Customer service is very poor, All they care about is the money thats Wrong place to buy and service your car, too many lies and no customer relation. Customer service is very poor, All they care about is the money thats in one pocket, They put a car in your hand takes your money and the relationship is over More

Neal Johnson is the BEST!! Neal Johnson is the BEST salesman I've ever worked with. He answered all of my questions, worked diligently and effectively to get me the vehicle I wa Neal Johnson is the BEST salesman I've ever worked with. He answered all of my questions, worked diligently and effectively to get me the vehicle I wanted. He is very professional and I highly recommend seeing him for your next vehicle purchase! #TeamNealJ More

csteel Heritage Mile one was a great dealership. Everyone was friendly, helpful and efficient. Our salesperson, Jennie Park was knowledgeable and very friend Heritage Mile one was a great dealership. Everyone was friendly, helpful and efficient. Our salesperson, Jennie Park was knowledgeable and very friendly. She made buying the new car easy with no fuss. More