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Heritage Toyota Catonsville

Baltimore, MD

4.5
1,578 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,578 reviews

April 27, 2016

Thanks David Day Thanks for your help in finding us a great used car for our son. So far it's been a great buy and he is taking good care of it just as you took great More

by Thankful
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Sterry
Apr 28, 2016 -

Heritage Toyota Catonsville responded

Good morning. In response to your review, I want to take the time to thank you for praising Russel Toyota Scion. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

April 27, 2016

DAVID DAY - As a long-time owner of a business consultancy, I've interacted with many thousands of clients and professional service providers. Regardless of ind More

by Francie
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Good morning Francie. Russel Toyota Scion is delighted to hear that your car buying experience was a memorable one! We are also pleased that David Day lead you to your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

April 27, 2016

Thank You! Thank you David Day for getting us a great deal on a new Highlander! It was a great deal and is a great truck! Dave is very trustworthy and deliver More

by TL092814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Good morning. Russel Toyota Scion is delighted to hear that your car buying experience was a memorable one! We are also pleased that David Day was able to assist you with your new Highlander purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

April 27, 2016

David Day - Trustworthy, Professional, David Day is wonderful! He listens to what you are looking for and matches you to the best car for you. I was not only able to get a good deal on the More

by Laura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that David Day lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 27, 2016

David Day is amazing! I've been going to David Day to purchase all of my vehicles since 2000. He takes amazing care of my family and we trust him implicitly. We've referred More

by Karen G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Hello Karen, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 27, 2016

DAVID DAY ROCKS!!!! This dealership is the best! I've changed cars multiple times in the last few years and each time I went straight to Sales Consultant Dave Day. He's r More

by Melissa Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response Melissa. We appreciate your feedback and will be sure to share your encouraging thoughts with David Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 27, 2016

David's awesome!! From our first Russell Toyota in 2004 through our most recent this year (with 5 more in between) Dave's been our go to guy! He's honest and straight More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Heritage Toyota Catonsville responded

Thank you Lois for taking the time to review us! Russel Toyota Scion strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

April 26, 2016

Best experience Bradley Jones and finance department, made my experience, want to buy Toyota, for any future's need, at the same exact location and with the same peo More

by Perrote74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Jones, Bong Lee
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Bradley Jones and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

April 26, 2016

Brad Jones has my loyalty. Brad Jones is the best. I bought several cars from Brad in the past. Brad always acted in a professional and courteous manner and answered all of my More

by go birds
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Brad Jones and the team! Thank you again for your review.

April 26, 2016

3 Sienna's I purchased all 3 of my Sienna's from Brad Jones at Russell Toyota and I always had a good experience .When I Think about a car I only consider Brad More

by Prissy
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Brad Jones and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

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