Heritage Toyota Catonsville

csteel Heritage Mile one was a great dealership. Everyone was friendly, helpful and efficient. Our salesperson, Jennie Park was knowledgeable and very friend Heritage Mile one was a great dealership. Everyone was friendly, helpful and efficient. Our salesperson, Jennie Park was knowledgeable and very friendly. She made buying the new car easy with no fuss. More

Neal Johnson is the BEST!! Neal Johnson is the BEST salesman I've ever worked with. He answered all of my questions, worked diligently and effectively to get me the vehicle I wa Neal Johnson is the BEST salesman I've ever worked with. He answered all of my questions, worked diligently and effectively to get me the vehicle I wanted. He is very professional and I highly recommend seeing him for your next vehicle purchase! #TeamNealJ More

Excellent service I bought my car from Toyota heritage Baltimore Nationalpike, it was a wonderful experience, the staff was very professional and polite. Specially , I I bought my car from Toyota heritage Baltimore Nationalpike, it was a wonderful experience, the staff was very professional and polite. Specially , I would like to mention Mr Karlito Knowelden, He is excellent sales person helped me out a lot , I think he the man behind this purchase, he convinced me in such a way that I couldn't refuse the deal. I'm happy with my Toyota Camry see, with the services provided by the Heritage show room. Wish the all the best ,..looking forward to have more business with them. I love My man Karlito Knowelden, He is a asset for this company. More

Patrick - Nash Just a quick note to recognize Patrick Nash. The man is relentless. He made the sale and 4 months later he is still following up to make sure we are Just a quick note to recognize Patrick Nash. The man is relentless. He made the sale and 4 months later he is still following up to make sure we are happy and to see if there are any questions he can answer. His follow up has won my next purchase. I plan to buy in 12 months and he is getting my business. More

First time buying a new car! I wanted to share my experience with Heritage Toyota in Catonsville- there were a few bumps but it was overall a good experience! I went to Toyota I wanted to share my experience with Heritage Toyota in Catonsville- there were a few bumps but it was overall a good experience! I went to Toyota after doing a little bit of research- I wanted a midsize SUV and the deal they were running for the RAV-4 was hard to pass up. I met Tori as soon as I walked in and she greeted me with a smile. We sat down in her office and went over some options..I had never bought a new car before and she was extremely knowlegable and patient. She explained in detail about the features of each vehicle, upgrade options, etc. We spent another hour test driving cars. We then met the manager Bobby, who was also awesome to work with. I never felt like I was being pressured or pushed to make a decision. I ended up leaving to go to another dealer, and then going back to Toyota later that night to buy a car. Tori stayed long after the dealership closed to make sure the purchase went smoothly. I was so happy with my experience. It took a bit of a turn when my new car had some technical problems two days after purchase. I contacted Tori on her cell phone the next day and she encouraged me to bring it in without an appointment. They immediately saw me, took my car, and gave me an equivalent rental. It was a bit of a headache and I was disappointed, but through the process I did feel like I was being supported. Not only were they apologetic, but they were determined to get my problems fixed ASAP. Tori texted me personally throughout the week to update me on my car, and was holding my keys when I went to go pick it up. She has been in touch since to make sure everything is running smoothly. Although there was a little hiccup, my overall experience was a great one. The staff is knowledgeable, friendly, and flexible with your needs. I would definitely recommend them (especially Tori Robinson!) They helped me find the perfect car for my family and my budget! More

Unprecedented Service Levels The people at this dealership are friendlier than any I've experienced and the service levels are extraordinary. The service room is always packed whi The people at this dealership are friendlier than any I've experienced and the service levels are extraordinary. The service room is always packed which is a testament to their workmanship and service. Highly recommend. More

Purchasing a new car Sales Consultant Powers and Finance Manager Cory worked with me and my husband to buy a new car for us. To be honest they were extremely supportive.I Sales Consultant Powers and Finance Manager Cory worked with me and my husband to buy a new car for us. To be honest they were extremely supportive.I would recommend their service to any one. More

Very good Enjoyable experience my sale rep was very polite knowledgeable and easy to deal with. There was no pressure he worked with me to get the deal I was lo Enjoyable experience my sale rep was very polite knowledgeable and easy to deal with. There was no pressure he worked with me to get the deal I was looking to receive. After the purchase he sat in the car and explained how everything operated. I even returned the next morning and had a couple of questions about certain controls on the dashboard. He showed me how to operate them. He wasn't sure about one thing do he went and had Tyler come out to explain and show how it worked. He took the extra time to make sure I understood. That was very thoughtful. More

New 2018 XSE Camry Very pleased with this dealership. This is my 2 car purchased from them in 3 years and will not be the last. Ali was very professional. Very pleased with this dealership. This is my 2 car purchased from them in 3 years and will not be the last. Ali was very professional. More

David Day is the best sales accociate Between my family and I, we have purchased at least 10-12 vehicles. David has always had our best interest and has provided us the best service. I w Between my family and I, we have purchased at least 10-12 vehicles. David has always had our best interest and has provided us the best service. I will never go anywhere else. Been going to David for over 20 years. Thanks David. More