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Heritage Toyota Catonsville
Baltimore, MD
1,579 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,579 reviews
September 01, 2021
ALEXIS IS VERY PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE,. HE TOOK ME TO TEST DRIVING AND SHOWED ME A LOT OF STUFF ABOUT THE CAR I PURCHASED. ALEXIS MADE ME FEEL WELCOMED. . KNOWLEDGEABLE,. HE TOOK ME TO TEST DRIVING AND SHOWED ME A LOT OF STUFF ABOUT THE CAR I PURCHASED. ALEXIS MADE ME FEEL WELCOMED. . More
by Symphychuks
Employees Worked With
Finance dept Mr Ryan was very helpful, Alexis Gutierrez
September 01, 2021
My overall experience at the dealership was mediocre, primarily due to the salesman I had, James Akinola. However, after sharing my numerous concerns with the management team, namely Pablo, he worked to primarily due to the salesman I had, James Akinola. However, after sharing my numerous concerns with the management team, namely Pablo, he worked to rectify some of my concerns by sending another salesman, Alexis Gutierrez, to my house in DC to give an overview of the vehicle. Alexis was amazingly thorough and gave a fantastic overview of my SUV's features and patiently answered all of my questions. I appreciate the lengths to which the dealership went to address my concerns after my car purchase, however, having attentive customer service throughout the entire car buying process would have been most appreciated and saved Alexis a nearly 3 hour commute to my house. I truly hope that the dealership takes the feedback to heart and trains its salesman to do better. More
by TO
Employees Worked With
Other Employees :
Ryan, Finance department , LaMont Matthews, Alexis Gutierrez
August 26, 2021
Amazing service. quick, knowledgeable, pleasant and incredibly helpful. Had me in and out way faster than i could ever imagine. 10/10 would recommend for future services incredibly helpful. Had me in and out way faster than i could ever imagine. 10/10 would recommend for future services More
by jonathan
Employees Worked With
Alexis Gutierrez
August 24, 2021
James was a godsend to my daughter and I. I was in a desperate need of a car and worked hard to get us what we wanted, so James thank you. You are the best. So if you need a car James is the man. desperate need of a car and worked hard to get us what we wanted, so James thank you. You are the best. So if you need a car James is the man. More
by Small1900
Employees Worked With
August 24, 2021
I had to go back to that crazy man James to get another car cause I knew he would take care of me, lol. If you need to get into a car call James. Thank You James car cause I knew he would take care of me, lol. If you need to get into a car call James. Thank You James More
by Kenni6403
Employees Worked With
August 24, 2021
The dealership was so helpful to me on finding wat I need. Tnk u guys need. Tnk u guys More
by benedithohanuka
Employees Worked With
August 20, 2021
Good people out to help and serve customers. Welcoming and professional and professional More
by James wachira
Employees Worked With
August 17, 2021
James got me the vehicle that I wanted I had a great James got me the vehicle that I wanted I had a great experience. Thank you James got me the vehicle that I wanted I had a great experience. Thank you More
by Lecram5
Employees Worked With
August 14, 2021
James A. was a big help, delivered excellent service, and I would recommend him to any prospective car buyer. He really knows his stuff. He is a pleasure to work with. I would recommend him to any prospective car buyer. He really knows his stuff. He is a pleasure to work with. More
by hpmcorol
Employees Worked With
