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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,572 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,572 reviews

October 20, 2020

Worked with James and he made the entire process easy and stress free! He was very efficient and professional. Overall great and pleasurable experience. I highly recommend him and this dealership! #Happy More

by Erin A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Heritage Toyota Catonsville responded

Erin we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Until the next time we meet, take care!

October 11, 2020

The experience at this dealership was great. Sales Personnel James was exceptional and honest. Overall satisfied with end results. Would certainly recommend others look for him when attempting to purc More

by Randy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Heritage Toyota Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 09, 2020

Mr. James always makes sure you’re taken care of. He does a phenomenal job and goes an extra mile in a friendly relaxed way. He also takes his time to educate you. More

by Bianca V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Heritage Toyota Catonsville responded

Bianca, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We want all our guests to feel this way when leaving our dealership! Have a wonderful day!

October 08, 2020

In my 70 years, I have never had the pleasure to work with a caring, pleasant, KNOWLEDGEABLE, and always looking out for me for the best outcome at the lesser cost. I have NEVER worked with anyone like t More

by garvoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Yokum
Oct 13, 2020 -

Heritage Toyota Catonsville responded

Garvoon, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Toyota Catonsville as your first choice for service!

October 08, 2020

Exceptional service, efficient and courteous. They made my first time buying experience amazing. I look forward to working with them again. Great work team, amazing More

by Brittney Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Heritage Toyota Catonsville responded

Brittney, we're glad to hear you enjoyed your visit. We're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Thank you, and have a fantastic day!

October 04, 2020

I came in with an interest in a brand new car! Austin and Abu were very helpful and courteous with my purchase! They were fast ,friendly and very respectful! They both exceeded my expectations, during my vis More

by ncotten1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abu Savage
Oct 07, 2020 -

Heritage Toyota Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new car! We want all our guests to feel this way when leaving our dealership! Take care!

October 04, 2020

James is very exceptional he’s intelligent kind and patient. He goes above and beyond the call of duty to make the customer feel comfortable throughout the buying process. I will highly recommend him t More

by philiptballah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Boston
Oct 07, 2020 -

Heritage Toyota Catonsville responded

Hello, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

September 29, 2020

Ali Morsy is terrific to work with. He helped me work through my trade in and purchase and got me a great deal. Will definitely go back to this dealership and will definitely request to work with him wh More

by Pamalacm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Sep 30, 2020 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

September 27, 2020

I had a great experience purchasing my 2020 TRD Pro 4Runner! All the Heritage staff that helped were very attentive and polite. They took the time to explain to me all of the electronics and an overvie More

by racquelmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rhee, Dean Ciccarelli
Sep 28, 2020 -

Heritage Toyota Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 27, 2020

The car was prepped and ready for a test drive when we arrived. Then we got down to the paperwork. Then we went to finance. Both James and Khalid were friendly and knowledgeable. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hassouneh
Sep 28, 2020 -

Heritage Toyota Catonsville responded

Ray, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

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