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Heritage Toyota Catonsville
Baltimore, MD
1,579 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,579 reviews
March 18, 2019
Fast and easy. My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars r My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars recommendations. More
by Bmuller90
Employees Worked With
Luis Asturias
March 18, 2019
Great service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were v service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were very clean and welcoming. More
by Niki
Employees Worked With
Luis Asturias
March 18, 2019
Service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service More
by Min jung kim
Employees Worked With
Luis Asturias
March 18, 2019
Wonderful service! I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. More
by John123
Employees Worked With
Luis Asturias
March 18, 2019
DAVID DAY I have never had a Sales person so "in tune" with my needs and what I wanted to make me happy. David Day goes over and above the norm. I will never I have never had a Sales person so "in tune" with my needs and what I wanted to make me happy. David Day goes over and above the norm. I will never purchase from anyone else - EVER!! Expertise, Knowledge, a "can do" attitude is what makes David stand out from the rest. More
by Kathryn
Employees Worked With
March 16, 2019
Crystal is a excellent Service Advisor I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crysta I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crystal. She is always so pleasant and knowledgeable to deal with. She my favorite!!!! Thanks for making my day once again!!! More
by Crystal-1
Employees Worked With
Easy (salesmen). Matt (old manager), Crystal Pierre
March 15, 2019
Service experience I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the gre I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the great experience at Heritage Toyota. More
by DesCrazy96
Employees Worked With
Tajai Dallas
March 15, 2019
Service on Toyota Corolla Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my vehicle. I not only notice the way she shows concern for my vehicle but of the other customers she assisted. Thank you Robyn !!! 😊We need more people like you. More
by Alphonsus
Employees Worked With
Nautica Evans, Service Advisor was very pleasant as well. , Robin Yokum
March 14, 2019
Best customer service dealership This dealership is extremely professional. They were very knowledgeable and answered all my questions. Leaving there, I did not feel taken advantage o This dealership is extremely professional. They were very knowledgeable and answered all my questions. Leaving there, I did not feel taken advantage of. I would absolutely recommend this dealership to my family and friends. Great job! More
by Slym Cov
Employees Worked With
Breanna Yardborough
March 14, 2019
Outstanding Customer Support Next day appointment, On time completion while I waited for service and recall software update. Crystal was great. i highly recommend this dealer for Next day appointment, On time completion while I waited for service and recall software update. Crystal was great. i highly recommend this dealer for scheduled maintenance. More
by Jonathan
Employees Worked With
Crystal Pierre
