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Heritage Toyota Owings Mills

Owings Mills, MD

4.6
1,111 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,111 reviews

September 16, 2017

Low pressure experience Purchased a second Highlander from Connor yesterday. Good guy, nice, no pressure, wanted to be sure our needs were met. Thank you! Followed up this mo More

by Davidberko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Vecchioni
Oct 12, 2017 -

Heritage Toyota Owings Mills responded

David - Thank you for your encouraging review of Heritage Toyota Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Owings Mills.

September 15, 2017

Excellent Purchase Experience with Ryan Wehler Ryan is an excellent person to go for car purchase. He was patient, organized, have plenty of time to demonstrate different vehicles, understand our r More

by Vikas Saxena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Matysek, Ryan Wehler
Oct 12, 2017 -

Heritage Toyota Owings Mills responded

Good afternoon Vikas. In response to your review, I want to take the time to thank you for praising Heritage Toyota Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Vikas and be sure to stop by soon!

September 15, 2017

Outstanding Experience I was helped by Kenny Omishore and I had an outstanding experience. He went out of his way to help me as much as he could and was able to give recomme More

by Olabowale Odukoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Omishore , Floris Chaumat
Sep 17, 2017 -

Heritage Toyota Owings Mills responded

Thank you so much for taking the time to share your experience at Heritage Toyota Owings Mills. It is our goal to meet and exceed the exceptions of our customers and we love hearing when we have succeeded. We love hearing about your time with Floris Chaumat and sincerely hope you enjoy your new vehicle. Please continue using Heritage Toyota Owings Mills for all of your vehicle needs, as we would love to see you again! Thank you!

September 13, 2017

Excellent service by Teah Wedlock I informed Teah the things that my husband and I are looking for in a car prior to our appointment. True enough when we arrived at the dealership she More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist on 9/2/17, Teah Wedlock
Oct 10, 2017 -

Heritage Toyota Owings Mills responded

Greetings Jo! Thank you for stopping in at Heritage Toyota Owings Mills. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day - Heritage Toyota Owings Mills

September 11, 2017

Miss Toyota Teah Wedlock is defintley Miss Toyota. She represents everything I am currently enjoying in my 2017 Toyota RAV4 Hybird. Teah is dependable, trustworth More

by TheRealAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teah Wedlock
Oct 09, 2017 -

Heritage Toyota Owings Mills responded

Hi! Heritage Toyota Owings Mills would like to congratulate you on your new 2017 Toyota RAV-4! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 11, 2017

toyota 207 changed sensor $937.00. chocolate spill on seat 2 weeks lights came back service advisor said it would cost $3,500.00. replace 2 convertors. More

by poor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Young
Sep 27, 2017 -

Heritage Toyota Owings Mills responded

Thank you for stopping in at Heritage Toyota Owings Mills. We sincerely appreciate your feedback regarding your latest visit, and are discouraged it was less than positive. We would like to discuss your experience in more detail, to better understand your visit and to help improve our processes in the future. Please contact Tony Pulignani, our Service Manager, at apulignani@mileone.com at your most convenient time. Thank you and have a great day. - Heritage Toyota Owings Mills

September 10, 2017

Excellent experience Dealership is pleasant to go to sales person Teah is really good and helpful- pleasure to work with Car buying was good experience and faster then More

by Raj B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teah Wedlock
Oct 09, 2017 -

Heritage Toyota Owings Mills responded

Raj - Thank you for your encouraging review of Heritage Toyota Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Owings Mills.

September 09, 2017

Easy breezy Will Brown made the search process for a certified used vehicle very easy! Really good attention to detail and his demo of the product that saves More

by Starbroker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Brown
Oct 06, 2017 -

Heritage Toyota Owings Mills responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Toyota Owings Mills and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

September 08, 2017

Painless & straightforward!!! Owner of a new Toyota RAV4, staff are friendly & accommodating. I wasn't rushed & pressured. I was fortunate enough to deal with 2 great sale agents ( More

by Roel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
Oct 06, 2017 -

Heritage Toyota Owings Mills responded

Thank you so much for these kind words Roel! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Toyota Owings Mills, and we will make sure to share these kind words with Carlos Subido, Will Brown and our team! Let us know if you need anything in the future, and thanks again!

September 08, 2017

Always a pleasurre doing business. I've been a customer since 2004. I prefer to deal with Leo or Alphonse because they know me and I trust them. I can count on a call back and they alwa More

by Jesus4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ritter, Leo Medina, Alphonse Warner
Oct 06, 2017 -

Heritage Toyota Owings Mills responded

Hello! Thank you for stopping in at Heritage Toyota Owings Mills and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Thank you for your continuous business and we sincerely hope to keep working with you in the future. Thank you again - Heritage Toyota Owings Mills

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